Manager Customer Support Engineering
vor 2 Wochen
Your tasks
Lead and continuously develop the team of currently 8 Customer Support Engineers Ensure implementation and continuous monitoring of the agreed scopes of work in accordance with the customer requirements and in compliance with OEM, SR Technics and aviation regulations Ensure on-time delivery of technical requirements, documents, and decisions to support a continuous flow in the engine shop visit processes Continuously optimize the Engine Maintenance Program (EMP), driving improvements that improve process efficiency, shop visit costs and turnaround times Drive performance culture within the team through periodic target setting and regular structured follow-ups on KPIs Collaborate with engine manufacturers and vendors Partner with Product Management to continuously improve our service offering to the customers
Your profile
Your chance
An attractive position in a global and dynamic company Competitive employment conditions Opportunity for professional and personal development-
Customer Support Engineering Manager
vor 2 Wochen
Zürich, Zürich, Schweiz SR Technics Switzerland AG VollzeitAbout the RoleWe are seeking a highly skilled and experienced Customer Support Engineering Manager to join our team at SR Technics Switzerland AG. As a key member of our organization, you will play a critical role in ensuring the delivery of exceptional customer service and support to our clients.Key ResponsibilitiesLead and develop a team of Customer...
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Manager Customer Support Engineering
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Zürich, Schweiz SR Technics Group VollzeitYour tasks Lead and continuously develop the team of currently 8 Customer Support Engineers Ensure implementation and continuous monitoring of the agreed scopes of work in accordance with the customer requirements and in compliance with OEM, SR Technics and aviation regulations Ensure on-time delivery of technical requirements, documents, and...
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Manager Customer Support Engineering
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