Middle Office Specialist

vor 1 Woche


Zürich, Zürich, Schweiz SIX Vollzeit CHF 90'000 - CHF 120'000 pro Jahr

As a key contributor to our sales operations, you will manage a defined customer territory in close collaboration with a Sales Representative. You will also take ownership of all administrative and support activities related to sales and the implementation of financial information systems for our clients.

What You Will Do

  • Oversee a customer sales territory in partnership with Sales and Account Managers, focusing on financial services products in Western Switzerland and selected international regions.
  • Serve as the primary point of contact for customer inquiries related to products, functionalities, data, pricing, exchange permissions, and issue resolution.
  • Draft, process, and manage customer contracts within the financial customer information system.
  • Billing & Financial Oversight: Initiate invoicing processes and monitor dunning procedures and accruals to ensure financial accuracy.
  • Manage product and data entitlements, and plan, coordinate, and track customer and sales-related projects from initiation to completion.

What You Bring

  • Completed commercial apprenticeship (kaufmännische Grundbildung) followed by further education at a Swiss University of Applied Sciences (Fachhochschule) or a College of Higher Education (Höhere Fachschule) or equivalent.
  • At least 3 years of experience in a similar role, preferably in a middle or back-office environment.
  • Strong numerical aptitude and attention to detail.
  • Customer-focused with a proactive and well-organized approach.
  • Ability to work independently and collaboratively in a dynamic environment.
  • Excellent verbal and written communication skills in English and German, proficiency in French is a plus.


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