Customer Service Professional

vor 20 Stunden


ChâtelSaintDenis, Freiburg Cellap Laboratoire S.A. Vollzeit

At Cellcosmet, we are committed to delivering exceptional customer experiences.

About the Job

This exciting opportunity is for a skilled Customer Care Specialist to join our dynamic team. The successful candidate will be responsible for managing the entire order process, fostering strong relationships with our clients, and addressing any customer inquiries or issues.

Job Highlights
  • End-to-end order management
  • Coordination with logistics and internal departments
  • Provision of accurate product information and comprehensive support
  • Resolution of customer complaints and concerns
  • Maintenance of strong relationships with B2B customers
Requirements
  • Fluency in English and Swiss German; French is a plus
  • Experience in customer service with a strong focus on relationship-building
  • Excellent communication and problem-solving skills
  • Commercial vocational training (EFZ), Handelsmaturität or federal certificate (Fachausweis)
  • Able to work independently and as part of a team


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