Learning & Development Project Leader - Travel Retail Europe

vor 3 Wochen

Genf, Genf, Schweiz L'OCCITANE Vollzeit

About the Role



This exciting opportunity is for a highly motivated Learning & Development Project Leader to join our Travel Retail Europe team. As a key member of our L&D team, you will be responsible for driving product knowledge and sales techniques to our field teams, collaborating closely with our Field Supervisors, Marketing, and business partners training departments.

Main Responsibilities

* Develop and update comprehensive training toolkits for quarterly use, including PowerPoint presentations, cheat sheets, product novelties, and interactive quizzes, ensuring alignment with the latest brand messaging and retail strategies.

* Design and edit digital learning and development tools, including video content (from filming to post-production and editing), and create engaging content for internal social media platforms or other digital channels.

* Create structured and practical Train-the-Trainer (TTT) programs aimed at empowering in-market field managers & trainers, ensuring that they have the necessary tools and knowledge to deliver consistent, high-quality training.

* Develop specialized training modules to support the Beauty Advisor (BA) certification program, including onboarding materials, skill assessments, and performance evaluation tools to ensure seamless rollout and consistent understanding across markets.

Requirements

* +2 years of experience in a similar role, ideally in the beauty industry

* Previous experience working in a retail environment, preferably on the shop floor, with direct customer interaction and sales responsibilities

* Fluent in English, French a plus

* Excellent knowledge in design software (Adobe Creative Suite, Canva, etc.) and the ability to translate complex ideas into engaging and effective visuals

* Excellent knowledge of Microsoft tools, digital & social media native

* Strong appetite for the development of L&D tools with the ability to think out-of-the box

* Excellent public speaker and solid oral presentation skills

* Excellent interpersonal skills with the ability to work collaboratively across functions

* High level of autonomy & proactivity and can-do attitude

* Strong organizational skills with the ability to multi-task

What We Offer

* Working for a unique company, strongly committed towards the planet and the people (B Corp certification)

* Working with passionate colleagues coming from all over the world

* A unique culture centered around entrepreneurship, where everyone is expected to collaborate, experiment & move fast.

* Internal mobility opportunities

* Monthly allocation & discount for store products

* Attractive Social Insurances coverage

* 5 weeks annual leaves & 3 extra-days offered as public holidays

* Flexible and Hybrid Work environment

* Attractive Parental Leave Policy

* Public transportation allowance

Equal Opportunities Employer



L'OCCITANE is an equal opportunities employer. This means that, when making decisions about our employees' careers with us, our main considerations are their ability to do their jobs and develop in their roles. One way we cultivate change is by creating a more diverse and inclusive workplace and organizational culture. As part of this, we are committed to building an environment that is free from discrimination and harassment where everyone feels respected and valued. We recruit positive-minded people who share our core values - entrepreneurship, team spirit, leading by example and authenticity – and our commitment to sustainability.

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