Learning & Development Project Leader for Travel Retail Europe

vor 4 Wochen

Genf, Genf, Schweiz L'OCCITANE Vollzeit

About the Role

We are seeking a skilled Learning & Development Project Leader to join our team in Europe Travel Retail. This role will involve driving product knowledge and sales techniques to our field teams, collaborating with Field Supervisors, Marketing, and business partners training departments.

Main Responsibilities

  • Develop and update comprehensive training toolkits for quarterly use, including PowerPoint presentations, cheat sheets, product novelties, and interactive quizzes, ensuring alignment with the latest brand messaging and retail strategies.
  • Design and edit digital learning and development tools, including video content (from filming to post-production and editing), and create engaging content for internal social media platforms or other digital channels.
  • Create structured and practical TTT programs aimed at empowering in-market field managers & trainers, ensuring that they have the necessary tools and knowledge to deliver consistent, high-quality training.
  • Develop specialized training modules to support the Beauty Advisor (BA) certification program, including onboarding materials, skill assessments, and performance evaluation tools to ensure seamless rollout and consistent understanding across markets.

Requirements

  • +2 years of experience in a similar role, ideally in the beauty industry
  • Previous experience working in a retail environment, preferably on the shop floor, with direct customer interaction and sales responsibilities
  • Fluent in English, French a plus
  • Excellent knowledge in design software (Adobe Creative Suite, Canva, etc.) and the ability to translate complex ideas into engaging and effective visuals
  • Excellent knowledge of Microsoft tools, digital & social media native
  • Strong appetite for the development of L&D tools with the ability to think out-of-the box
  • Excellent public speaker and solid oral presentation skills
  • Excellent interpersonal skills with the ability to work collaboratively across functions
  • High level of autonomy & proactivity and can-do attitude
  • Strong organizational skills with the ability to multi-task
  • At ease in an international fast-paced, entrepreneurial environment with remote & multicultural teams

What We Offer

  • Working for a unique company, strongly committed towards the planet and the people (B Corp certification)
  • Working with passionate colleagues coming from all over the world
  • A unique culture centered around entrepreneurship, where everyone is expected to collaborate, experiment & move fast.
  • Internal mobility opportunities
  • Monthly allocation & discount for store products
  • Attractive Social Insurances coverage
  • 5 weeks annual leaves & 3 extra-days offered as public holidays
  • Flexible and Hybrid Work environment
  • Attractive Parental Leave Policy
  • Public transportation allowance

This is a permanent contract with a starting date of ASAP. The role requires up to 10% travel. The location is Geneva (Plan-les-Ouates), Switzerland.

L'OCCITANE is an equal opportunities employer. We are committed to building an environment that is free from discrimination and harassment where everyone feels respected and valued.

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