Technical Solutions Specialist

Vor 5 Tagen

Zürich, Zürich, Schweiz Fortinet Vollzeit
Job Description

We are seeking a highly skilled Technical Solutions Specialist to join our team. This role will involve working closely with sales representatives in a defined territory, supporting them in all technical matters related to pre-sales, sales calls, and post-sales.

Main Responsibilities
  • Lead all technical aspects of a sales cycle with Public customers, from initial RFIs through to RFPs & RFQs when required.
  • Project management and active participation in POCs in partnership with relevant teams both internally and within the customer and/or commercial partner.
  • Primary technical point of contact for the customer(s) and partners in close collaboration with your sales partner.
  • Continuously strive to improve knowledge around Fortinet products and solutions, along with maintaining a deep understanding of the competitive landscape and Fortinet's ability to provide long-lasting protection against evolving threats.
  • Strong ability to position Fortinet solutions to the customer, whether remotely or in person, requiring strong communication skills and the ability to confidently present through whiteboarding, technical white papers, technical plans, or customer discussions.
  • Manage time effectively when working on multiple deals simultaneously, ensuring a positive customer experience is maintained.
  • Maintain accurate activity, contact, and account technical information of all customers and prospects in our CRM (Salesforce).

Requirements
  • High aptitude for security technology, specifically encryption, authentication, with further knowledge of network security, intrusion detection, anti-virus, routing, switching, LAN, and WAN being desirable.
  • Currently or previously worked in a pre-sales engineer role, managing end-to-end technical aspects of deals, through to technical closure.
  • Demonstrate problem-solving skills and how this has impacted key wins within your current organisation.
  • Understand and demonstrate ability to build and maintain customer relationships, including the ability to effectively communicate technically to a range of both external and internal stakeholders.
  • Strong understanding of RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, and 3DES.

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