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Senior Nautical Officer
vor 1 Monat
Job Overview
A&C Global Jobs is seeking a highly skilled Senior Nautical Officer to join our team. As a Senior Nautical Officer, you will play a critical role in ensuring the smooth operation of our nautical department on board.
Salary: $70,000 - $90,000 per year
Job Description:
As a Senior Nautical Officer with A&C Global Jobs, your primary responsibility will be to represent the company's spirit at all times and provide professional and courteous service to our guests. You will be responsible for ensuring a smooth operation of the entire nautical department on board, actively involved in daily operations, and welcoming and greeting guests according to our company standard.
You will also be responsible for ensuring reaching constant higher guest satisfaction, retaining full knowledge of our company standards and operating procedures, and implementing them on board. Additionally, you will conduct quality controls and spot checks, distribute information within the team and between all departments and Cruise Director, and take an active role in creating a positive environment between all departments onboard.
You will ensure a clear line of communication with all shore-side partners and the Head office, monitor and support departmental training, evaluate officers and provide feedback to them, including performance-enhancing action plans if necessary. You will also ensure officers are frequently evaluating their team members and providing feedback to crewmembers, including performance-enhancing action plans if necessary.
Required Skills and Qualifications:
To be successful as a Senior Nautical Officer with A&C Global Jobs, you will need to have a strong leadership skills, good communication level in English and German or other international languages for navigation purposes, and a willingness to undertake responsibility for the ship, the guests, the entire crew, and the environment.
You will also need to be a team player, able to conduct training, outgoing toward guests, familiar with working in a multicultural environment, good social skills, ability to interact with guests, organized and dependable personality with a deep sense of responsibility to others, and well-groomed and maintain perfect hygiene standards.
Benefits:
As a Senior Nautical Officer with A&C Global Jobs, you will enjoy a range of benefits, including a competitive salary of $70,000 - $90,000 per year, year-round contract, rotation for Vice Captain is approximately 4 weeks onboard and 4 weeks' vacation, and paid vacation entitlements.
You will also be entitled to medical coverage, unemployment payment, maternity leave benefit, child allowance under specific requirements, retirement pension points, invalidity pension, injury benefit, free uniform, travel compensation, free WIFI and multimedia system in cabin, and free laundry service.
Others:
In this role, you will be responsible for monitoring the nautical department vacation plan, monitoring the duty schedule following legal requirements, familiar with all itinerary-related ports of call and shore excursions, monitoring monthly inventories, purchase orders, and delivery control, preparing and sending all cruise closings documents to the Head office on time, and proper use of the onboard system.
You will also be responsible for professional handling of guest complaints, including accurate reporting, ensuring proper welcome and introduction to the team of new joining crewmembers, ensuring no unauthorized persons are coming on board, ensuring proper use of storage, ensuring correct handling of all equipment, devices, and machinery, and ensuring that defects are being reported to the Head office.
This is a unique opportunity to join a dynamic team and contribute to the success of A&C Global Jobs. If you are a motivated and experienced individual who is passionate about delivering exceptional service and results, we encourage you to apply for this exciting opportunity.
