Customer Success Executive

Vor 4 Tagen


Zürich, Zürich, Schweiz Michael Page International (Switzerland) SA Vollzeit

About Our Company

Michael Page International (Switzerland) SA has a Swiss savoir-faire, leading in niche technology developed for manufacturing customers across Switzerland.

Our Job Opportunity
  • Lead the management and oversight of our existing customer portfolio within the assigned region.
  • Identify and acquire new customers across Switzerland, leveraging your technical expertise to drive business growth.
  • Collaborate with our Technical Supervisor and Sales Manager to create customized pricing offers that meet our clients' needs.
  • Maintain and update internal systems, report to the Sales Manager, and prepare detailed visit reports to track progress.
  • Provide technical assistance to customers, including engineering support, equipment installation, and troubleshooting to ensure seamless operations.
  • Plan, conduct, analyze, and document laboratory tests for customer applications, driving innovation and improvement.
  • Train and educate customers and users on our equipment and machines, enhancing their capabilities and satisfaction.
  • Define, organize, and participate in Swiss exhibitions and trade shows to expand our customer base, promoting our products and services.

The Successful Applicant

  • Minimum of 3 years of experience in a similar role, preferably within a multinational organization, with a preference for the plastic industry.
  • Engineering degree with a mechanical background.
  • Proficiency in German and French or English.
  • Strong organizational skills and autonomy.
  • Ability to work autonomously while reporting to the local business line.
  • A willingness to combine technical knowledge and sales capabilities.

What's on Offer

This role is hybrid; you can be based anywhere in Switzerland with one day per week at the headquarters in Romandie.

The package includes a competitive fixed salary, bonus, and company car, reflecting our commitment to attracting and retaining top talent.



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