Customer Success Associate
Vor 6 Tagen
About the Role
The Customer Success Associate plays a vital part in ensuring the seamless delivery of our services to users worldwide. This individual possesses a deep understanding of our service, its intricacies, and the entire team. Using clear and professional language, the Customer Success Associate assists users in comprehending the details of earning potential while performing tasks within the service.
Key Responsibilities
- Respond to user inquiries in writing, adhering to our established style;
- Collect and analyze statistics on user appeals to derive valuable conclusions;
- Enhance the internal knowledge base and documentation for users;
- Participate in general meetings of the support team and the product department;
- Take responsibility for various aspects of user support.
Requirements
- Passionate about assisting people and providing exceptional service;
- Excellent command of English and Russian languages;
- Ability to independently find answers to questions using available documentation;
- Previous experience in support services or written communication with individuals is a plus.
What We Offer
- Personal and career development: we support employee's ambition for professional development and encourage them to implement their ideas in their projects;
- Flexibility: we offer a remote employment. You will also design with your manager a workday that works best for you;
- Fixed monthly salary.
-
Principal Customer Success Manager
vor 16 Stunden
Luzern, Luzern, Schweiz OneStream Software VollzeitAbout the RoleOneStream is seeking a highly skilled Principal Customer Success Manager to join our team. As a key member of our customer success organization, you will be responsible for driving customer adoption, expansion, and satisfaction across a portfolio of complex customers within the region.Key ResponsibilitiesPartner with sales and customer success...
-
Customer Success Manager DACH
vor 1 Monat
Luzern, Luzern, Schweiz Mercy Corps VollzeitAbout the JobWe are seeking a highly skilled Customer Success Manager to join our team in the DACH region. As a key member of our customer success team, you will be responsible for driving customer adoption, expansion, satisfaction, and renewal.Key ResponsibilitiesPartner with sales to complete a comprehensive sales transition process.Operate as a business...
-
Senior Clinical Research Associate
vor 3 Wochen
Luzern, Luzern, Schweiz Pharmiweb VollzeitJob Title: Senior Clinical Research Associate Job Summary: We are seeking a highly motivated and experienced Senior Clinical Research Associate to join our team at Pharmiweb. As a Senior Clinical Research Associate, you will play a pivotal role in managing a global pivotal trial across Europe, ensuring its success and advancing this groundbreaking...
-
Facilities Maintenance Associate
vor 3 Wochen
Luzern, Luzern, Schweiz Mandarin Oriental Palace Luzern VollzeitJoin Our Team as a Facilities Maintenance Associate at Mandarin Oriental Palace, LuzernWe are seeking a dedicated Facilities Maintenance Associate to enhance our team at the Mandarin Oriental Palace in Luzern. This prestigious establishment, beautifully situated by Lake Lucerne, has undergone a complete renovation, offering an exquisite experience for both...
-
Customer Service Representative
vor 1 Monat
Luzern, Luzern, Schweiz Raytheon VollzeitJob Title: Customer Account ManagerWe are seeking a highly skilled and experienced Customer Account Manager to join our team at Pratt & Whitney Materials International. As a key member of our EMEA & CIS region team, you will be responsible for providing top-notch customer service and driving sales growth in the region.Key Responsibilities:Develop and manage...
-
Customer Account Manager
vor 1 Monat
Luzern, Luzern, Schweiz Raytheon VollzeitJob Title: Customer Account ManagerWe are seeking a highly motivated and experienced Customer Account Manager to join our team at Pratt & Whitney Materials International. As a key member of our Commercial Engines Aftermarket team, you will be responsible for providing top-notch customer service to our clients in the EMEA & CIS region.Key...
-
Global Operations Leader
vor 2 Monaten
Luzern, Luzern, Schweiz Organon VollzeitAbout the RoleWe are seeking a highly skilled and experienced professional to join our team as an Associate Director Supply Chain Operations. This is a key leadership position that will play a critical role in driving the success of our organization.Key ResponsibilitiesLeadership and ManagementLead a team of Supply Chain Operations Specialists and provide...
-
Documentation and Support Specialist
vor 1 Woche
Luzern, Luzern, Schweiz Pilatus Aircraft Ltd VollzeitJoin Our Team as a Documentation and Support AssistantWe are seeking a highly skilled and organized individual to join our team as a Documentation and Support Assistant at Pilatus Aircraft Ltd.About the RoleThis is an exciting opportunity to work with a dynamic team and contribute to the success of our company. As a Documentation and Support Assistant, you...
-
Logistics and Distribution Manager
vor 2 Monaten
Luzern, Luzern, Schweiz Organon VollzeitAbout the RoleWe are seeking a highly skilled and experienced professional to join our team as an Associate Director Supply Chain Operations. This is a key leadership position that will play a critical role in driving the success of our organization.Key ResponsibilitiesLeadership and ManagementLead a team of Supply Chain Operations Specialists and provide...
-
Documentation and Support Specialist
vor 2 Wochen
Luzern, Luzern, Schweiz Pilatus Aircraft Ltd VollzeitJoin Our Team at Pilatus Aircraft LtdWe are seeking a highly skilled and motivated Documentation and Support Assistant to join our team at Pilatus Aircraft Ltd. As a key member of our team, you will be responsible for providing excellent customer support, facilitating the processing of customer documentation orders, and managing customer contracts and data...
-
Documentation and Support Specialist
vor 3 Wochen
Luzern, Luzern, Schweiz Pilatus Aircraft Ltd VollzeitJoin Our Team as a Documentation and Support AssistantWe are seeking a highly skilled and organized individual to join our team as a Documentation and Support Assistant. As a key member of our Engineering & Training Systems Technical Publications team, you will be responsible for providing exceptional customer support and ensuring the timely delivery of...
-
Documentation and Support Specialist
vor 4 Wochen
Luzern, Luzern, Schweiz Pilatus Aircraft Ltd VollzeitJoin Our Team at Pilatus Aircraft LtdWe are seeking a highly skilled and motivated Documentation and Support Assistant to join our team at Pilatus Aircraft Ltd. As a key member of our team, you will be responsible for providing excellent customer support for technical publications inquiries, facilitating the processing of customer documentation orders, and...
-
Documentation and Support Specialist
vor 4 Wochen
Luzern, Luzern, Schweiz Pilatus Aircraft Ltd VollzeitJoin Our Team as a Documentation and Support AssistantPilatus Aircraft Ltd is a leading manufacturer of innovative aircraft, and we're looking for a skilled Documentation and Support Assistant to join our team.About the RoleWe're seeking a highly organized and detail-oriented individual to provide exceptional customer support for technical publications...
-
Aircraft Grounding Desk Manager
vor 4 Wochen
Luzern, Luzern, Schweiz Pilatus Aircraft Ltd Vollzeit{"h1": "AOG Desk Manager - Join Our Team at Pilatus Aircraft Ltd", "p": "At Pilatus Aircraft Ltd, we are seeking a highly skilled AOG Desk Manager to join our committed, international team. As a key member of our team, you will be responsible for providing exceptional customer support and ensuring smooth operations in the field of material management and...
-
Aerospace Business Development Manager
Vor 5 Tagen
Luzern, Luzern, Schweiz Pilatus Aircraft Ltd VollzeitPredictive Services ManagerAt Pilatus Aircraft Ltd, we're seeking a skilled professional to join our team as a Predictive Services Manager. This role is a fantastic opportunity to work with a leading aircraft manufacturer and contribute to the success of our business.Key Responsibilities:Build and maintain positive relationships with customers to ensure...
-
Documentation and Support Specialist
vor 4 Wochen
Luzern, Luzern, Schweiz Pilatus Aircraft Ltd VollzeitJoin Our Team as a Documentation and Support AssistantAbout the RoleWe are seeking a highly skilled and organized Documentation and Support Assistant to join our team at Pilatus Aircraft Ltd. As a key member of our technical publications team, you will be responsible for providing exceptional customer support, facilitating documentation orders, and managing...
-
Documentation and Support Specialist
vor 3 Wochen
Luzern, Luzern, Schweiz Pilatus Aircraft Ltd VollzeitJoin Our Team as a Documentation and Support AssistantAbout the RoleWe are seeking a highly skilled and organized Documentation and Support Assistant to join our team at Pilatus Aircraft Ltd. As a key member of our team, you will be responsible for providing exceptional customer support, facilitating documentation orders, and managing customer contracts and...
-
Aircraft Materials Manager
vor 2 Wochen
Luzern, Luzern, Schweiz Pilatus Aircraft Ltd VollzeitAircraft Materials ManagerFly with us into the future and become part of the team at one of the most innovative aircraft manufacturers in the world.As an Aircraft Materials Manager, you will be responsible for the improvement of AOG support, quickly responding to customer AOG requests in the most effective way, and ensuring that service customer requests are...
-
Logistics Manager
vor 2 Wochen
Luzern, Luzern, Schweiz Pilatus Aircraft Ltd VollzeitJob DescriptionAs a key member of our team, you will be responsible for leading the Shipping team at Pilatus Aircraft Ltd. Your primary focus will be on ensuring the efficient and effective management of our logistics operations, including the coordination of imports and exports, transportation, and customs clearance.Key Responsibilities:Lead and manage the...
-
Aerospace Business Development Manager
vor 16 Stunden
Luzern, Luzern, Schweiz Pilatus Aircraft Ltd VollzeitPredictive Services and Customer Relations ExpertFly with us into the future and become part of the team at one of the most innovative aircraft manufacturers in the world.Customer Support / Sales & Marketing Customer Relations Business AviationYour place of work: Stans, SwitzerlandYour TasksResponsible for building and maintaining positive relationships with...
