Global Volunteer Management Lead

Vor 6 Tagen


Zürich, Zürich, Schweiz FIFA Vollzeit
Senior Volunteer Manager

Job Type: Full-time

Estimated Salary Range: $60,000 - $90,000 per year

Zurich, Switzerland

About the Role

We are seeking an experienced Global Volunteer Management Lead to join our team. This is a key position that will lead the development and implementation of volunteer management strategies across various FIFA events.

Key Responsibilities
  • Project lead multiple Senior FIFA Women's World Cup working closely with the FIFA Local Entities team and additional events
  • Update and create comprehensive operations' guidelines & templates
  • Train and coach the FIFA Local Entities and Local Organising Committees in the delivery of FIFA Volunteer Programme standards, processes and policies
  • Contribute innovative ideas to the FIFA Volunteer programme aimed at improving standards, processes and policies
  • Manage a set of events within the FIFA Volunteer Team and manage projects leads
  • Support the continuous development of the FIFA Volunteer Global Programme and its delivery
  • Assist in the successful collection and transfer of knowledge including the debriefing report for each tournaments and events for volunteers following set operational procedures
Requirements
  • Strong understanding of the business of sports, preferably with prior experience with global sports events or FIFA events
  • Proven senior experience in Volunteer Management, Event management, and/or operational experience
  • Relevant professional experience in volunteer programme management, knowledge of respective methodologies, planning, and controlling tools
  • Capability to multi-task under pressure and set priorities
  • Excellent oral and written communication skills
  • Effective relationship management skills
  • Fluency in English, conversational French, Portuguese Spanish, and other additional languages beneficial
  • Professional proficiency in Word / PowerPoint / Excel and Rosterfy (Volunteer Management System) a plus
  • Willingness to travel for long periods
About Us

FIFA is a world-leading international governing body of association football. We strive to make football a force for good, promoting unity, fair play, and respect. Our employees work hard to deliver high-quality services and products, from event organisation to youth development programs.



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