Business Process Optimization Director

Vor 6 Tagen


Boudry District, Schweiz Bristol Myers Squibb Vollzeit

Transforming Patients' Lives through Science

Bristol Myers Squibb is a global biopharmaceutical company dedicated to transforming patients' lives through science. We are seeking an experienced professional to join our team as an Associate Director Business Process Improvement. This role will be responsible for driving business process improvement initiatives via global cross-functional teams, with a strong focus on business process automation.

Key Responsibilities

  • Execute prioritized systems projects as part of the External Supply Systems Roadmap, focusing on establishing system-driven operations, improving data tracking & reporting, and enabling advanced data exchange with Contract Manufacturing Organizations (CMOs) and Contract Testing Labs (CTLs) across the global ExM network.
  • Work with Supplier Relationship Managers and Virtual Matrix Teams to identify areas for improvement with a focus on business process scalability, reliability, and cost effectiveness.
  • Lead business process improvement projects for External Manufacturing via global cross-functional matrix teams, facilitating alignment and decision making for ongoing projects with key stakeholders.
  • Facilitate business requirements gathering for CMO and CTL network expansion and scale-up, providing input to the External Supply digital strategy.
  • Lead network integration by establishing data interfaces between BMS and CMOs/CTLs, focusing on ERP (e.g. batches, POs), production scheduling, demand & capacity management, production process monitoring (critical parameter monitoring).
  • Act as External Manufacturing business systems process SME and project member on cross-functional projects owned by other groups within Cell Therapy Operations.
  • Act as business systems SME for process automation, partnering with IT to translate business requirements into user specifications.
  • Increase process visibility & control by creating dashboards & exception reports using business analytical tools, partnering with BI&A and IT for advanced reporting capabilities.
  • Develop and implement policies, procedures, and training (following regulations and industry standards).
  • Support development and implementation of business process metrics to measure effectiveness & robustness of business processes.

Qualifications & Experience

  • Bachelor's degree in life sciences, engineering, supply chain, or other relevant area. MBA is a plus.
  • > 10 years of experience in the pharmaceutical industry, with proven experience in business process automation and external partner systems connectivity. Data analytical experience in external manufacturing and/or supply chain is preferred.
  • Experience of ERP (e.g. Oracle, SAP) configuration.
  • Excellent communication and collaboration skills, and easily works in cross-functional matrix teams. Ability to build strong working relationships with internal and external stakeholders.
  • Knowledge of business analytical tools (e.g. Tableau, PowerBI, Excel VBA), and related IT systems, with the ability to translate business requirements into user specifications. Experience in automating manual business processes.
  • Strong process management foundation (e.g. Lean, Six Sigma, Value Stream Mapping), and demonstrated ability to mobilize these skills.
  • Understanding of business operations within a GxP / regulated environment.

Why Join Us?

Bristol Myers Squibb is a company that values diversity, inclusion, and innovation. We are committed to creating a workplace that is inclusive and respectful of all employees, regardless of their background, culture, or identity. We believe that our diversity is a strength, and we strive to create an environment where everyone feels valued and empowered to contribute their best work.

What We Offer

Bristol Myers Squibb offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We also offer opportunities for professional development and growth, including training programs, mentorship, and career advancement opportunities.

How to Apply

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and cover letter, to our website. We look forward to hearing from you



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