Sr Manager, Business Process Optimization

vor 5 Monaten

Boudry, Schweiz Bristol Myers Squibb Vollzeit

**Working with Us**
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

**Position Summary**

The Sr Manager Business Process Optimization & Systems is part of the Cell Therapy External Manufacturing organization and reports to the Sr. Director Global Business Process & Supplier Digital Strategy.

This role is responsible for driving business process improvement initiatives via cross-functional teams, with a strong focus on business process automation. Responsible for executing priority projects as part of the External Supply Technology Roadmap, to establish system driven operations, improve data tracking & reporting, and to enable advanced data exchange with Contract Manufacturing Organizations (CMOs) and Contract Testing Labs (CTLs). A key objective of this role is to support establishment of data connections between BMS and CMOs/CTLs focusing on operational transactions and process monitoring. This role works with the Supplier Relationship Managers and Virtual Matrix Teams to identify areas for improvement with a focus on business process scalability, reliability, and cost effectiveness. The role ensures that business processes & systems for External Manufacturing integrate well with the end-to-end manufacturing and supply chain processes & systems for Cell Therapy, and partners with key stakeholders to drive improvements (e.g. Supply Chain, Quality, Patient Operations, Manufacturing Sciences & Technology, Finance, IT, BI&A).

**Key Responsibilities**
- Execute prioritized projects as part of the External Supply Technology Roadmap. Key focus areas will be, establishing system-driven operations, improve data tracking & reporting, and enablement of advanced data exchange with CMOs and CTLs.
- Work with the Supplier Relationship Managers and Virtual Matrix Teams to identify areas for improvement with a focus on business process scalability, reliability, and cost effectiveness.
- Lead business process improvement projects for External Manufacturing via cross-functional matrix teams. Facilitate alignment and decision making for ongoing projects with key stakeholders (e.g. Supply Chain, Quality, MS&T, Finance)
- Support development of a digital strategy for CMO and CTL network expansion and scale-up and facilitate business requirements gathering.
- Support network integration by establishing data interfaces between BMS and CMOs/CTLs, focusing on ERP (e.g. batches, POs), production scheduling, demand & capacity management, production process monitoring (critical parameter monitoring).
- Act as External Manufacturing business systems process SME and project member on cross-functional projects owned by other groups within Cell Therapy Operations.
- Act as business systems SME for process automation, and partner with IT to translate business requirements into user specifications.
- Increase process visibility & control by creating dashboards & exception reports using business analytical tools. Partner with BI&A and IT for advanced reporting capabilities.
- Develop and implement policies, procedures, and training (following regulations and industry standards)
- Support development and implementation of business process metrics to measure effectiveness & robustness of business processes

**Qualifications & Experience**
- Bachelor’s degree in life sciences, engineering, supply chain, or other relevant area. MBA is a plus.
- >5 years of experience in the pharmaceutical industry, with proven experience in business process automation. Data analytical experience in external manufacturing and/or supply chain is preferred.
- Strong process management foundation (e.g. Lean, Six Sigma, Value Stream Mapping), and demonstrated ability to mobilize these skills.
- Excellent communication and collaboration skills, and easily works in cross-functional matrix teams. Ability to build strong working relationships with internal and external stakeholders.
- Knowledge of ERP (e.g. Oracle, SAP), business analytical tools (e.g. Tableau, PowerBI, Excel VBA), and related IT systems, with the ability to translate business requirements into user specifications. Experience in automating manual business process.
- Understanding of business operations within a GxP / regulated environment.

**Uniquely Interesting Work, Life-changing Careers**

**On-site Protocol**
Physical presence at the BMS worksite or physical presence in the field is a necessary job function of this role, which the Company deems critical to

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