Strategic Client Partner
Vor 2 Tagen
About the Role
We're seeking an experienced professional to join our team as a Strategic Client Partner, responsible for developing and executing account management strategies to drive growth and customer satisfaction.
In this role, you'll focus on building and maintaining high-value relationships with enterprise clients, leading strategic account management efforts, and collaborating with cross-functional teams to drive business results.
Your Key Responsibilities
- Develop and execute account management strategies to drive growth, retention, and customer satisfaction
- Build and maintain high-value relationships with enterprise clients and key decision-makers
- Lead strategic account management efforts, including expansion, retention, and churn reduction
- Collaborate with cross-functional teams to drive business results and identify opportunities for growth
- Proactively support clients and handle escalations in partnership with the Customer Success team
- Champion client renewals and activations in coordination with the Sales team
- Occasionally travel to engage with customers, attend events, and support the team
Your Profile
We're looking for a seasoned professional with a proven track record in account management, commercial awareness, and emotional intelligence. You'll possess exceptional written and oral communication skills, with native or bilingual proficiency in German and English; Italian is a plus.
About Us
Project A Ventures is a leading venture capital firm empowering marketers with AI-optimised marketing analytics software. We're committed to diverse and equal opportunities hiring for all, and we value humans with all their glorious multifaceted backgrounds, perspectives, and experiences.
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