Area Parts Supervisor
Vor 2 Tagen
Key Responsibilities:
- KPI Achievement: Collaborate with Parts Advisors to achieve service excellence metrics, including customer satisfaction, productivity, profitability, and cost savings.
- Team Performance: Continuously monitor team performance and ensure quality standards are met, providing coaching and feedback to team members to drive improvements and efficiencies.
- Standardization and Data Accuracy: Maintain up-to-date parts standards and procedures, ensuring all work is compliant and data accuracy is maintained in the system.
- Escalation Management: Resolve complex customer escalations with the team, utilizing effective communication and problem-solving skills to resolve issues.
- Inventory Management: Oversee the inventory management process from receiving to fulfillment, ensuring seamless service delivery to customers.
Requirements:
- Leadership Experience: Proven experience as a Lead Service or Parts Advisor in a customer-facing industry.
- Innovation and Problem-Solving: Ability to lead by example and innovate processes to drive efficiency and customer satisfaction.
- Communication and Collaboration: Excellent communication and collaboration skills, with the ability to work effectively with internal teams and stakeholders.
- Language Skills: Proficiency in English, with German or French language skills a plus.
About Tesla Switzerland GmbH:
Tesla Switzerland GmbH is a leading provider of electric vehicles and clean energy solutions. We are committed to delivering exceptional customer service and innovative solutions that drive the future of sustainable energy.
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Schweiz Tesla Switzerland GmbH Vollzeit{"h1": "Area Parts Supervisor at Tesla Switzerland GmbH", "p": "We are seeking a highly motivated and experienced Area Parts Supervisor to join our team at Tesla Switzerland GmbH. As a key member of our Service Centre, you will be responsible for ensuring the efficient and seamless delivery of parts to our customers. Your key responsibilities will...
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Schweiz Tesla Switzerland GmbH Vollzeit{"title": "Parts Area Supervisor", "description": "At Tesla Switzerland GmbH, we're looking for a skilled Parts Area Supervisor to join our team. As a key member of our Service Centre, you'll be responsible for ensuring the smooth operation of our parts inventory and logistics.Key Responsibilities:Support Parts Advisors to achieve key performance indicators...
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