Area Parts Supervisor
vor 1 Woche
We are looking for a skilled professional to join our team as an Area Parts Supervisor at Tesla Switzerland GmbH.
Key Responsibilities:- Support Parts Advisors: Collaborate with Parts Advisors to achieve key performance indicators (KPIs) such as customer satisfaction, productivity, profitability, and cost savings.
- Performance Monitoring: Consistently monitor performance and ensure quality within the team, motivating and leading team members to achieve continuous improvements and efficiencies.
- Team Leadership: Conduct regular one-to-one meetings and feedback sessions with team members, providing constructive coaching and following up on development training and personnel cases.
- Standardization and Data Accuracy: Ensure that parts standards and procedures are up-to-date, and all work is compliant and accurately recorded into the system.
- Escalations: Manage complex escalations with the team, confidently resolving and defusing difficult conversations across all communication channels.
- Accountability: Be accountable for end-to-end completeness of inventory from receiving to fulfillment and invoicing/consumption, partnering closely with the service manager to guarantee efficient and seamless customer service.
Requirements:
- Experience: Proven experience as a Lead Service or Parts Advisor in a customer-facing industry.
- Innovation: Ability to lead by example and innovate processes and efficiencies, with a desire to lead and motivate a team to achieve and succeed.
- Analytics and Problem Solving: Analytical ability to understand and impact key performance indicators and initiative to fix problems when they arise.
- Development: Interest in developing yourself as a people manager and continuously growing by actively learning, self-assessing, and asking for feedback.
- Communication: Ability to communicate, read, and write effectively in English, with German or French language skills required.
- Mobility: Must have and continue to maintain a valid driving license and safe driving record, with ability to travel >=80% within the supervisory/region accountable.
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Area Parts Supervisor
vor 2 Wochen
Schweiz Tesla Switzerland GmbH Vollzeit{"h1": "Area Parts Supervisor at Tesla Switzerland GmbH", "p": "We are seeking a highly motivated and experienced Area Parts Supervisor to join our team at Tesla Switzerland GmbH. As a key member of our Service Centre, you will be responsible for ensuring the efficient and seamless delivery of parts to our customers. Your key responsibilities will...
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Area Parts Supervisor
vor 3 Wochen
Schweiz Tesla Switzerland GmbH Vollzeit{"title": "Parts Area Supervisor", "description": "At Tesla Switzerland GmbH, we're looking for a skilled Parts Area Supervisor to join our team. As a key member of our Service Centre, you'll be responsible for ensuring the smooth operation of our parts inventory and logistics.Key Responsibilities:Support Parts Advisors to achieve key performance indicators...
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Area Parts Supervisor
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Schweiz Tesla Switzerland GmbH VollzeitWe are seeking a highly motivated and experienced Area Parts Supervisor to join our team at Tesla Switzerland GmbH.Key Responsibilities:Support Parts Advisors to achieve key performance indicators (KPIs) including customer satisfaction, productivity, profitability, and cost savings.Monitor performance consistently and be responsible for quality within your...
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