Area Parts Supervisor
vor 1 Monat
We are seeking a highly motivated and experienced Area Parts Supervisor to join our team at Tesla Switzerland GmbH.
Key Responsibilities:- Support Parts Advisors to achieve key performance indicators (KPIs) including customer satisfaction, productivity, profitability, and cost savings.
- Monitor performance consistently and be responsible for quality within your team, motivate, lead, and inspire the team in continuous improvements and efficiencies.
- Conduct regular one-to-ones and feedback sessions with team members, providing constructive and clear coaching and following up on development training and any personnel cases.
- Ensure that parts standards and available procedures are up-to-date, and that all work is compliant and parts transactions and data are accurately recorded into the system.
- Manage complex escalations together with your team, confidently resolving and defusing difficult conversations across all communication channels.
- Accountable for end-to-end completeness of inventory from receiving to fulfillment and invoicing/consumption.
What we offer:
- Career development and training opportunities.
- A dynamic and innovative work environment.
- A competitive salary and benefits package.
- Opportunities for professional growth and advancement.
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