Japan Voyage Experience Manager
vor 4 Wochen
Viking, a premium hospitality company, is seeking an experienced professional to join our team as an Explorers Staff. This role offers the opportunity to work on our ocean vessels, providing guests with exceptional front-desk service and promoting shore excursions.
The ideal candidate will have a minimum of one year's experience in a front-of-house role at a premium brand hotel or resort, with fluency in Japanese and English. Strong communication skills, attention to detail, and ability to work independently are essential for this position.
As a member of our Hotel Administration team, you will be responsible for ensuring guest satisfaction, processing payments, and assisting with tour dispatch and execution. You will also have the opportunity to develop your knowledge of itinerary-related ports of call, shore excursions, and shipboard activities.
This is a fantastic opportunity for career advancement, with paid training programs, on-the-job coaching, and internal transfer opportunities to River, Ocean, and Expedition ships. Viking offers a comprehensive benefits package, including lodging, meals, unlimited Wi-Fi, uniforms, and laundry, free of charge for all crew members.
The salary for this position is estimated to be around $60,000 per annum, depending on experience and qualifications.
Benefits- Lodging, meals, unlimited Wi-Fi, uniforms, and laundry provided free of charge
- Crew-only deck and recreational spaces
- Access to guest fitness center during certain hours
- Referral program and loyalty bonuses
- Tax-free salary
- Minimum one year's experience in a front-of-house role at a premium brand hotel or resort
- Fluency in Japanese and English
- Strong communication skills and attention to detail
- Ability to work independently and as part of a team
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