In-Store Sales and Team Management Specialist
vor 16 Stunden
**Job Overview**
Gi Group SA is seeking a highly skilled In-Store Sales and Team Management Specialist to join our team. This role requires a strong understanding of sales strategies, excellent communication skills, and the ability to lead a high-performing team.
**Key Responsibilities**
- Ensure an exceptional client experience in-store by coaching the team to connect, convert, retain, and reactivate clients.
- Assist in setting and achieving quantitative and qualitative objectives through effective management and coaching skills.
- Execute CRM activities to achieve retention and conversion targets, utilizing digital tools in the client journey and fostering sales partnerships.
- Manage VIP and top spender clients, handling delicate sales and after-sales situations with care and professionalism.
- Recruit and retain talent, ensuring career development and succession plans, while continuously assessing and coaching team skills.
- Shift focus from transactions to relationship building, conducting monthly performance reviews and providing feedback to promote a positive and professional team environment.
**Required Skills and Qualifications**
- Effective management and coaching skills, with a strong understanding of performance KPIs.
- Transparent and effective communication, with fluency in English.
- Excellent product and storytelling knowledge, with a keen eye for detail.
**Benefits**
As an In-Store Sales and Team Management Specialist at Gi Group SA, you will enjoy a range of benefits, including:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
**Note:** The job description is subject to change as per the company's requirements.
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