Travel Operations Manager

vor 4 Wochen


Luzern, Luzern, Schweiz My-Mountains Vollzeit
Job Summary

We are seeking a highly organized and detail-oriented Travel Operations Manager to join our team at My-Mountains. As a key member of our operations team, you will be responsible for managing our pool of Tour Guides and Ski Instructors, as well as overseeing the bookings of our Travel Experiences.

Key Responsibilities:

  • Manage tour guide and ski instructor availabilities, bookings, and contracts
  • Generate itineraries for clients
  • Negotiate prices with suppliers
  • Create and upload offers for clients
  • Admin tasks, including paying invoices and filing
  • Handle customer requests and support via phone or email

Requirements:

  • Autonomous and highly organized
  • Attention to detail
  • Proactive problem solver
  • 3-5 years' experience in tourism
  • Strong organizational, analytical, and communication skills
  • German and excellent English language skills

Benefits:

  • Contract duration: unlimited 100% position
  • Location: Lucerne, with partial remote work option
  • Competitive salary
  • Reimbursement of SBB 'half-tax' travel pass
  • Access to discounted hotel bookings and Pilatus/Rigi company seasonal pass


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