Travel Operations Manager
Vor 4 Tagen
Job Title: Travel Operations Manager
About the Role:
We are seeking a highly organized and detail-oriented Travel Operations Manager to join our team at My-Mountains. As a key member of our team, you will be responsible for managing our pool of Tour Guides and Ski Instructors, as well as overseeing the bookings of our Travel Experiences.
Key Responsibilities:
- Manage tour guide and ski instructor availabilities, bookings, and contracts
- Oversee the booking process for our travel experiences, including hotels, restaurants, and attractions
- Generate itineraries for clients
- Negotiate prices with suppliers
- Create and upload offers for clients
- Perform administrative tasks, such as paying invoices and filing
- Handle customer requests and provide support via phone or email
Requirements:
- Autonomous and highly organized
- Attention to detail
- Proactive problem-solving skills
- Natural problem solver
- 3-5 years' experience in tourism
- Strong organizational, analytical, and communication skills
- Strong written and verbal communication skills
- German and excellent English language skills
What We Offer:
- Unlimited contract duration
- 100% position starting as soon as possible
- Location: Lucerne, with the possibility to partially work remotely
- Competitive salary
- Opportunity to work in a small and friendly environment
- Opportunity to grow fast in a small and positive environment
- Complete reimbursement of the SBB 'half-tax' travel pass
- Access to discounted hotel bookings
- Access to our Pilatus and Rigi company seasonal Pass
- Seasonal office events
- Opportunity to join our day and multi-day trips
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