River Hotel Operations Manager
vor 1 Monat
Hotel Manager Job Description
About the Role
Viking is seeking a skilled Hotel Manager to oversee the operations of our river hotels, ensuring exceptional guest satisfaction and profitability.
Responsibilities
- Manage the entire hotel operation, adhering to company standards and protocols.
- Lead and motivate the hotel team to deliver exceptional service and maintain a clean and safe environment.
- Implement cost control measures and ensure adherence to budgets.
- Supervise and support the food and beverage department, including crew scheduling and inventory management.
- Anticipate and handle guest complaints, while participating in onboard events and activities.
Requirements
- Hospitality degree required, with a minimum of 3 years of experience in a similar role.
- Fluent English language skills, with excellent oral and written communication.
- Exceptional leadership skills and ability to handle confidential information.
- Maintain impeccable hygiene standards, with extensive walking and standing required.
Why Choose Viking?
- Paid training program to enhance skills and knowledge in premium hospitality services.
- On-the-job coaching to support career advancement and professional growth.
- Lifetime network of hospitality professionals, with opportunities for internal transfers and career development.
Employee Benefits
- Free onboard accommodations, meals, and Wi-Fi for crew members.
- Travel to/from the ship provided by Viking, with visa-friendly destinations and long contracts.
- Dedicated crew areas and activities, promoting a multicultural and inclusive work environment.
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