River Hotel Operations Manager

vor 1 Monat


Basel, Basel-Stadt, Schweiz Viking Vollzeit

Hotel Manager Job Description

About the Role

Viking is seeking a skilled Hotel Manager to oversee the operations of our river hotels, ensuring exceptional guest satisfaction and profitability.

Responsibilities

  • Manage the entire hotel operation, adhering to company standards and protocols.
  • Lead and motivate the hotel team to deliver exceptional service and maintain a clean and safe environment.
  • Implement cost control measures and ensure adherence to budgets.
  • Supervise and support the food and beverage department, including crew scheduling and inventory management.
  • Anticipate and handle guest complaints, while participating in onboard events and activities.

Requirements

  • Hospitality degree required, with a minimum of 3 years of experience in a similar role.
  • Fluent English language skills, with excellent oral and written communication.
  • Exceptional leadership skills and ability to handle confidential information.
  • Maintain impeccable hygiene standards, with extensive walking and standing required.

Why Choose Viking?

  • Paid training program to enhance skills and knowledge in premium hospitality services.
  • On-the-job coaching to support career advancement and professional growth.
  • Lifetime network of hospitality professionals, with opportunities for internal transfers and career development.

Employee Benefits

  • Free onboard accommodations, meals, and Wi-Fi for crew members.
  • Travel to/from the ship provided by Viking, with visa-friendly destinations and long contracts.
  • Dedicated crew areas and activities, promoting a multicultural and inclusive work environment.


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