River Hotel Operations Manager

vor 1 Woche


Basel, Basel-Stadt, Schweiz Viking Vollzeit

Hotel Manager Job Description

About the Role

Viking is seeking a skilled Hotel Manager to oversee the operations of our river hotels, ensuring exceptional guest satisfaction and profitability.

Responsibilities

  • Manage the entire hotel operation, adhering to company standards and protocols.
  • Lead and motivate the hotel team to deliver exceptional service and maintain a clean and safe environment.
  • Implement cost control measures and ensure adherence to budgets.
  • Supervise and support the food and beverage department, including crew scheduling and inventory management.
  • Anticipate and handle guest complaints, while participating in onboard events and activities.

Requirements

  • Hospitality degree required, with a minimum of 3 years of experience in a similar role.
  • Fluent English language skills, with excellent oral and written communication.
  • Exceptional leadership skills and ability to handle confidential information.
  • Maintain impeccable hygiene standards, with extensive walking and standing required.

Why Choose Viking?

  • Paid training program to enhance skills and knowledge in premium hospitality services.
  • On-the-job coaching to support career advancement and professional growth.
  • Lifetime network of hospitality professionals, with opportunities for internal transfers and career development.

Employee Benefits

  • Free onboard accommodations, meals, and Wi-Fi for crew members.
  • Travel to/from the ship provided by Viking, with visa-friendly destinations and long contracts.
  • Dedicated crew areas and activities, promoting a multicultural and inclusive work environment.


  • Basel, Basel-Stadt, Schweiz Viking Vollzeit

    Hotel Manager Role OverviewThe Hotel Manager is a key member of our Front Office team on our River vessels, responsible for guest satisfaction and profitability through efficient administration, excellent service, and staff supervision.Key ResponsibilitiesManage entire hotel operation on board according to company standardsLead and motivate team according to...


  • Basel, Basel-Stadt, Schweiz Viking Vollzeit

    Hotel Operations ManagerAs a key member of our Front Office team on our River vessels, the Hotel Manager plays a crucial role in ensuring guest satisfaction and profitability through efficient administration, excellent service, and staff supervision.Key ResponsibilitiesManage the entire hotel operation on board, adhering to company standardsLead and motivate...


  • Basel, Basel-Stadt, Schweiz Viking Vollzeit

    Hotel ManagerViking is seeking a highly skilled and experienced Hotel Manager to join our team on our River vessels in Egypt. As a key member of our Front Office team, you will be responsible for ensuring exceptional guest satisfaction and profitability through efficient administration, excellent service, and staff supervision.Key Responsibilities:Manage the...


  • Basel, Basel-Stadt, Schweiz Hosco Vollzeit

    Hotel Operations ManagerAs a key member of our hospitality team, you will be responsible for ensuring the highest standards of service and quality in our hotel operations. With a focus on delivering exceptional guest experiences, you will lead a team of professionals in maintaining our hotel's reputation for excellence.Purpose of PositionManage the daily...


  • Basel, Basel-Stadt, Schweiz Viking Vollzeit

    Hotel Manager Job DescriptionViking is seeking a highly skilled Hotel Manager to join our team in Egypt. As a Hotel Manager, you will be responsible for ensuring the highest level of guest satisfaction and profitability through efficient administration, excellent service, and staff supervision.Key Responsibilities:Manage entire hotel operation on board...

  • River Waiter

    vor 4 Wochen


    Basel, Basel-Stadt, Schweiz Viking Vollzeit

    Job Title: River Waiter - Deliver Exceptional Dining ExperiencesViking is seeking a skilled River Waiter to join our Food & Beverage team on our river vessels. As a River Waiter, you will be responsible for providing exceptional dining experiences to our guests, ensuring a friendly and professional service in the restaurant, bar, lounge, and sundeck.Key...

  • Hotel-Manager

    vor 4 Wochen


    Basel, Basel-Stadt, Schweiz HYPERION Hotel Basel Vollzeit

    Deine AufgabenAls Hotel-Manager bei HYPERION Hotel Basel wirst du Teil eines dynamischen Teams sein, das sich auf die Betreuung von Gästen und die Erstellung von unvergesslichen Erlebnissen spezialisiert hat. Du wirst in verschiedenen Abteilungen wie Hauswirtschaft, Küche, Restauration und Front- sowie Backoffice arbeiten und dabei deine Fähigkeiten in...


  • Basel, Basel-Stadt, Schweiz Viking Vollzeit

    Culinary Expertise for Galley TeamViking River Cruises seeks a skilled and experienced Chef de Partie to join our Galley team on our River vessels. As a key member of the culinary team, you will be responsible for preparing meals to the highest standards, ensuring guest satisfaction and delivering exceptional dining experiences.Responsibilities:Prepare and...


  • Basel, Basel-Stadt, Schweiz Viking Vollzeit

    River Waiter (Chef de Rang) Job DescriptionViking, a leading destination-focused cruise line, is seeking a skilled and courteous River Waiter (Chef de Rang) to join our Food & Beverage team on our River vessels.Role OverviewThe Chef de Rang is responsible for ensuring a friendly and professional service in the restaurant, bar, lounge, and sundeck to the...


  • Basel, Basel-Stadt, Schweiz Viking Vollzeit

    Viking Cruises is seeking a highly skilled Assistant Housekeeping Manager to join our Mississippi River team. As a key member of our housekeeping team, you will be responsible for monitoring cleanliness and inventory levels, overseeing housekeeping functions, and ensuring the smooth operation of the department onboard.Key Responsibilities:Monitor and...


  • Basel, Basel-Stadt, Schweiz Basel Marriott Hotel Vollzeit

    Unsere HerausforderungWir suchen einen motivierten und kreativen Junior Manager Event Operations, der unsere Veranstaltungen zu einem unvergesslichen Erlebnis macht. Als Teil unseres Teams wirst du die Verantwortung für die Planung und Durchführung von Events übernehmen und sicherstellen, dass unsere Gäste eine einzigartige Erfahrung machen.Deine...

  • River Waiter

    vor 3 Wochen


    Basel, Basel-Stadt, Schweiz Viking Vollzeit

    Restaurant Service Expert - River WaiterViking, a leading destination-focused cruise line, seeks a skilled Restaurant Service Expert to join our team on our river vessels. As a Restaurant Service Expert, you will play a vital role in ensuring a friendly and professional service in the restaurant, bar, lounge, and sundeck, exceeding the expectations of our...


  • Basel, Basel-Stadt, Schweiz Viking Vollzeit

    Chef de Partie Role OverviewThe Chef de Partie is part of the Galley team on our River vessels, responsible for preparing meals to the fullest satisfaction of our guests in accordance with Viking River Cruises Standards and HACCP rules. This role reports to the Executive Chef and Sous-Chef.Key Responsibilities:Prepare and serve daily meals (breakfast, lunch,...


  • Basel, Basel-Stadt, Schweiz Viking Vollzeit

    Viking Cruises is seeking a highly skilled Assistant Housekeeping Manager to join our team on the Mississippi River. As a key member of our housekeeping team, you will be responsible for ensuring the highest level of comfort and service to our guests, while maintaining an impeccable standard of cleanliness and hygiene in housekeeping areas and guest...

  • Front Desk Manager

    Vor 7 Tagen


    Basel, Basel-Stadt, Schweiz GAIA Hotel Basel Vollzeit

    ÜberblickDas GAIA Hotel Basel ist ein führendes Hotel im Herzen der Stadt, das sich durch seine familiäre Atmosphäre und persönliche Betreuung seiner Gäste auszeichnet. Als Front Desk Manager werden Sie Teil unseres engagierten Teams und haben die Möglichkeit, Ihre Fähigkeiten als professioneller Gastgeber zu entfalten.


  • Basel, Basel-Stadt, Schweiz Viking Vollzeit

    About the RoleThe Chef de Rang is a vital member of the Food & Beverage team on board our River vessels, ensuring a professional and welcoming service experience for our guests.Key ResponsibilitiesProvide exceptional service in the restaurant, bar, lounge, and sundeck, ensuring a memorable experience for our guests.Execute all Food & Beverage activities,...


  • Basel, Basel-Stadt, Schweiz Viking Vollzeit

    Viking is seeking an exceptional Guest Service Agent to join our Front Office team on our River vessels. As a key member of our team, you will provide guests with friendly, personalized front-desk service, including concierge services, 24 hours a day.River Guest Services Agent Key Responsibilities:Serve as the main information center for all guests and...

  • River Navigator

    vor 1 Woche


    Basel, Basel-Stadt, Schweiz Viking Vollzeit

    Viking is seeking a skilled Sailor to join our team.As a key member of our nautical crew, you will be responsible for ensuring the cleanliness, hygiene, and order of our river vessels.Reporting to the Captain and First Officer, you will execute deck and outboard work, secure the ship during mooring operations, and deploy the gangway safely.You will also...


  • Basel, Basel-Stadt, Schweiz Viking Vollzeit

    About the RoleViking is seeking a highly skilled and experienced Director of Technical Operations to join our team in Basel, Switzerland. As a key member of our Maintenance and Repair Operations function, you will be responsible for providing 24/7 technical support to our entire fleet of river vessels across Europe and Egypt.Key ResponsibilitiesLead the...

  • River Waiter

    vor 4 Wochen


    Basel, Basel-Stadt, Schweiz Viking Vollzeit

    Chef de Rang Role OverviewThe Chef de Rang is a key member of our Food & Beverage team on Viking River vessels, providing exceptional service in the restaurant, bar, lounge, and sundeck to meet the highest standards of our guests.ResponsibilitiesDeliver welcoming and sales-oriented service to guestsEnsure accurate use of the Wait Order System (WOS)Execute...