Unlock Career Growth as a Customer Success Expert
vor 1 Monat
SAP's world-class training program develops next-generation workforce by delivering an energizing and inspiring experience within a globally diverse environment.
Program OverviewThe 10-month dynamic program strengthens the foundation for a successful career at SAP. Participants will immerse themselves in multi-dimensional, experiential learning with a focus on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.
Role Responsibilities- Successfully complete a learn-apply program that enhances support into the CSM role, a critical customer-facing function within our dynamic Customer Success board area.
- Immerse yourself in experiential learning to develop skills in advising complex transformations and driving customer outcomes.
- Earn professional experience to be ready to serve our customers.
We are seeking candidates with 2-5 years' work experience with a proven record of supporting customers and business transformation, preferably from consulting, sales, and/or account management, or Business roles (e.g., Finance, Operations, Supply Chain) that include resolution and escalation management.
Strong communication skills, including fluency in English and German, other local languages are a plus.
Demonstrated ability to collaborate across diverse stakeholders and business functions in a complex environment.
Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
About SAPSAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer.
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