European Customer Support Manager

Vor 7 Tagen


Genf, Genf, Schweiz Christian Louboutin Vollzeit

We seek a highly skilled and experienced European Customer Support Manager to lead our Customer Service Europe team. The ideal candidate will possess excellent leadership abilities, a deep understanding of luxury customer service, and a passion for delivering exceptional experiences.

Main Responsibilities:
  • Leadership & Development:
  • Lead and manage a high-performing team of customer service professionals.
  • Mentor and coach team members to improve performance.
  • Develop and implement training programs to enhance customer service skills.
Customer Service & Support:
  • Provide exceptional customer service across all touchpoints.
  • Manage complex customer complaints and issues.
  • Work closely with internal stakeholders to resolve customer concerns.
Operational Management:
  • Oversee daily operations and ensure seamless execution.
  • Develop and implement process improvements to increase efficiency.
  • Monitor and analyze key performance indicators (KPIs) to inform business decisions.


  • Genf, Genf, Schweiz Cbtalents Vollzeit

    Job Opportunities: Content Moderators or Customer Support Roles or Social Media Manager We are recruiting for permanent positions with various companies in Europe. Opportunities Available Portugal (Porto or Lisbon): Work as a Content Moderator or Customer Support Agent or Social Media Manager with accommodation and meals provided.Greece, Bulgaria, and Malta:...


  • Genf, Genf, Schweiz Caterpillar Financial Services Corporation Vollzeit

    Career Area:MarketingJob Description:About This OpportunityThis role requires a deep understanding of the European market, strong marketing analytical skills, and the ability to work collaboratively with cross-functional teams.Responsibilities:Develop and implement comprehensive marketing strategies targeting the European market.Provide data-driven guidance...


  • Genf, Genf, Schweiz Chinese Antibody Society Vollzeit

    Job Description Job Summary The Regional Sales Director/Manager/Specialist will lead commercial activities in the assigned European region. As a Sales, you will partner to contribute to our company goals and customer needs. In this position, you will be responsible for developing key customers and increasing the customer base in the assigned territory....


  • Genf, Genf, Schweiz Vallum Associates Vollzeit

    About the RoleWe are seeking a highly skilled and experienced Senior Power & Gas Trader to join our team.The ideal candidate will have a proven track record of success in developing and executing mid-to-long-term proprietary trading strategies in European power and gas markets.The role involves managing exposure within defined risk parameters while ensuring...


  • Genf, Genf, Schweiz ISO - Organisation Internationale de Normalisation Vollzeit

    About ISO - Organisation Internationale de Normalisation:We are ISO, the largest developer of International Standards. We bring together experts to share knowledge and develop standards that provide solutions to global challenges.Our Commitment:ISO is committed to being an equal opportunity employer and to creating a culture and environment where each...


  • Genf, Genf, Schweiz Caterpillar Brazil Vollzeit

    About the PositionCaterpillar Brazil is seeking a talented European Marketing Solutions Specialist to join our team in Geneva.In this role, you will be responsible for developing and implementing comprehensive marketing strategies that drive growth, enhance brand recognition, and increase Caterpillar parts and services awareness in the European market.You...


  • Genf, Genf, Schweiz CHD Clinique Hygiène Dentaire Vollzeit

    Do you have what it takes to deliver exceptional customer service and support in a fast-paced environment? If so, we encourage you to apply for our Customer Support Associate position.About the Role:Provide assistance to guests, responding to their needs in a timely and professional manner.Address complaints and concerns, taking proactive steps to resolve...


  • Genf, Genf, Schweiz MCI Group Vollzeit

    About the PositionThe Association Operations and Education Coordinator plays a critical role in supporting the overall operations of MCI Group. This position requires a highly organized and detail-oriented individual who can manage multiple tasks simultaneously.Key Responsibilities:Manage membership data, education products, and donor information with...


  • Genf, Genf, Schweiz Approach People Recruitment Vollzeit

    Approach People RecruitmentThe role of the first level support coordinator is to ensure customer contact: answering phone calls, performing remote troubleshooting in French and German, billing, and shipping repair services. Tasks Description • Handle customer, partner, and subsidiary returns comprehensively. • Ensure customer contact via email or...

  • Customer Service

    Vor 2 Tagen


    Genf, Genf, Schweiz International Paper Vollzeit

    Customer Service & Supply Chain SpecialistInternational Paper (NYSE: IP) is one of the world's leading producers of renewable fiber-based packaging and pulp. We create packaging products and quality cellulose fiber products suitable for a wide range of applications. The EMEA headquarters of our Cellulose Fibers business is based in Geneva.Location: Geneva,...


  • Genf, Genf, Schweiz Brodard Executive Search Vollzeit

    The Regional Sales Director / Manager / Specialist will lead commercial activities in the assigned European region. As a Sales, you will partner to contribute to our company goals and customer needs. In this position, you will be responsible for developing key customers and increasing the customer base in the assigned territory. You will also extensively...


  • Genf, Genf, Schweiz Caterpillar Brazil Vollzeit

    Marketing & Sales Support Manager page is loadedMarketing & Sales Support ManagerLocation: Geneva 6, Geneva Desford, United KingdomTime Type: Full timePosted On: Posted YesterdayJob Requisition ID: R0000294488Career Area: SalesJob Description:Your Work Shapes the World at Caterpillar Inc.When you join Caterpillar, you're joining a global team who cares not...


  • Genf, Genf, Schweiz Brodard Executive Search Vollzeit

    The Regional Sales Director manages commercial activities in the assigned European region. As a sales professional, you will partner to contribute to company goals and customer needs.Key ResponsibilitiesDevelop and execute territory sales plans.Extend and develop relationships with existing and potential customers.Understand and communicate technical...


  • Genf, Genf, Schweiz ISO - Organisation Internationale de Normalisation Vollzeit

    Commercial and Marketing Support Associate:This is an exciting opportunity to work as a Commercial and Marketing Support Associate at ISO - Organisation Internationale de Normalisation.About the Role:Manage customer and partner databases, ensuring data accuracy and consistency.Support the development and distribution of reports on sales, campaign...


  • Genf, Genf, Schweiz HCM Partners Vollzeit

    Vous souhaitez être le/la garant/e de la qualité du service de support à la clientèle ? Vous souhaitez faire partie de la Direction élargie ?Pour soutenir le développement de l'un de nos clients Genevois, une entreprise de services IT et télécommunications active sur le marché des PME de Suisse romande (domaines médicaux, hôteliers et financiers),...


  • Genf, Genf, Schweiz International SOS France Vollzeit

    Job Description:The ideal candidate for this Customer Success Manager role will have experience in managing multiple clients simultaneously, with excellent communication and interpersonal skills. You will work closely with internal departments to ensure smooth client renewal processes and reporting.In this position, you will be responsible for generating...


  • Genf, Genf, Schweiz International Paper Vollzeit

    Job DescriptionThis role is focused on delivering exceptional customer service and driving business growth through strategic account management.As an Account Executive, you will be responsible for:Building and maintaining strong relationships with key customers.Developing and executing customer-specific account plans to improve efficiency, profitability, and...

  • Customer Service

    Vor 5 Tagen


    Genf, Genf, Schweiz International Paper Vollzeit

    International Paper (NYSE: IP) is one of the world's leading producer of renewable fiber-based packaging and pulp.  We create packaging products and quality cellulose fibers products suitable for a wide range of applications.  Cellulose fiber is a sustainable, renewable raw material used in hundreds of products people depend on every day, including baby...


  • Genf, Genf, Schweiz Umanova SA Vollzeit

    Umanova is a Swiss professional services company with an innovative and future oriented approach to consulting providing outstanding conditions.For our international customer in Geneva we are looking to hire an experienced IT Support Specialist.Key Deliverables:In line with the organization's objectives and business needs, provide functional and technical...


  • Genf, Genf, Schweiz Christian Louboutin Vollzeit

    We are seeking an exceptional Luxury Customer Experience Supervisor to join our Customer Service Europe team. This role is responsible for providing outstanding customer service, ensuring high-end luxury standards are met, and working collaboratively with the team to achieve individual, department, and brand objectives.Main Responsibilities:Service...