Global Customer Experience Manager

Vor 3 Tagen


Genf, Genf, Schweiz ISO - Organisation Internationale de Normalisation Vollzeit
About ISO - Organisation Internationale de Normalisation:

We are ISO, the largest developer of International Standards. We bring together experts to share knowledge and develop standards that provide solutions to global challenges.

Our Commitment:

ISO is committed to being an equal opportunity employer and to creating a culture and environment where each employee is an active contributor to our collective success.

About the Job:

This is an exciting opportunity to work with us as a Global Customer Experience Manager. You will be responsible for providing support to customers and contributing to marketing and commercial operations.

Responsibilities:
  • Support customers in accessing ISO Publications through multiple distribution channels.
  • Address customer inquiries globally and contribute to marketing and commercial operations.
  • Generate regular reports on Customer Care metrics, feedback, and trends to inform strategic decisions and improvements.


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