Customer Experience Ambassador

Vor 2 Tagen


Genf, Genf, Schweiz OTB Vollzeit
Company Overview

We are a truly worldwide organization with a presence in more than 80 countries and 5,000 points of sale. Our mission is to provide exceptional customer experiences through innovative products and services.

Your Key Responsibilities:

  • Be a liaison between colleagues and the store manager to drive and achieve individual and team objectives.
  • Act as a mentor to the team by proactively offering insights, reflections, and experiences.
  • Support the Store Manager in driving store strategy to achieve best sales performance and create a 360° experience for clients.

Requirements:

  • Ability to drive business and ensure goals are met.
  • Excellent communication, organizational skills with attention to detail and accuracy.
  • Genuine interest and love for fashion and styling paired with excellent product knowledge.
  • Extensive experience and ability to lead delivery of high level of customer service.
  • Retail operations, budgeting, planning, customer service, leadership, and sales experience required.
  • Strong in building and maintaining relationships and able to work with different departments.
  • English language required.


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