International Training Manager
Vor 5 Tagen
Code de référence: 58687
**International Training Manager**:
Genève, GE, CH
Permanent
**International Training Manager**
Place **Plan-les-Ouates**
Contract **Permanent /100%**
As a House of Connoisseurs in Fine Watchmaking, Vacheron Constantin has, at no time in its >260-year history, ever stopped creating, enhancing, and reinventing itself. Our Manufacture reveals each timepiece with a technical signature and distinctive look, filled with passion & set to bring memorable experiences to future happy owners.
Throughout the Maison’s universe, our collaborators from different horizons share with passion a common objective: to reach the perfection we are proud of and known for. At Vacheron Constantin we believe that our employees are unique, and every moment of our career path is part of an exceptional employee experience. Our goal is to always put people’s achievements first, by ensuring employability, opportunities, and transparency.
Discover new challenges and be part of this adventure where the spirit of excellence, belonging, exploration, and fulfillment drive us.
Be One Of Not Many
Should you be attracted by client-centric retail experience training & coaching to reveal our regional trainers & brand ambassadors / client advisors best potential and if you benefit from at least 7 years of experience in this field (proven retail sales & training experience), then this opportunity might just fit with your aspirations
**YOU WILL BE SUCCESSFUL BY**
- **Driving the global team of regional trainers (Europe trainer as direct management, others in dotted lines), as an inspiring leader, with strong pedagogic expertise, communication skills & team-player mindset**:
- **Being a curious & open-minded author, composer, interpreter**: the ultimate Brand Ambassador & selling skills coach to enhance teams skills, performance & motivation
- **Co-creating & animating blended training programs & retail coachings, **tackling topics such as onboarding, retail management, selling skills & style, growth mindset & overall CX-oriented projects, leveraging field & regional trainers complementary expertise
- **Training, coaching & following up on global trainers community to ensure impactul & consistant implementation worldwide**:
- **Leading phygital training events** such as annual Retail Get Together, onboarding selling skills sessions in HQ or key field sessions worldwide
- **Monitoring impact **via feedbacks, sales impact, mystery shopping & client-NPS scores
- **Collaborating efficiently with diverse parties**, both internally (HQ & subsidiaries) and externally (external boutiques, retail specialists) + different profiles (regional trainers but also, indirectly, local Grands Vendeurs, boutique managers & sales associates)
- **Questioning the status quo & recommending creative ideas to successfully manage global projects**, that contribute to bringing value to our business & client experience
**ABOUT YOU**
- You are motivated by people development, retail & overall sales-related projects. You are passionate about retail, **relationship building & helping others shine**, building on a strong **emotional intelligence** & a **value business-oriented mindset**:
- You come from : a business school / **hospitality** background (bachelor degree & above) with **proven (retail) field experience with a deep retail coaching expertise (senior retail management coaching experience would be a strong plus)**:
- You feel at ease with**:project & people management**, coordinating complex global projects, **field coaching**, **driving live sessions** (in-class or digital)
- You speak**:English** fluently and any other language would be a great plus (especially Mandarin Chinese)
- You are:
- **a natural leader/influencer eager to share field expertise** to make others shine
- client-oriented, creative, dynamic, with impactful cross functional **communication & teams engaging skills, both on the field & remotely via digital tools**
- **highly organized & result oriented**
- **proactive & solution-driven**, highly self-motivated
- **reliable** & accountable
- **agile**, fast learner & **aware of blending learning trends & tools**
- **flexible **to work in a **fast-paced multicultural** environment
- **curious** **& passionate**, willing to never stop learning & sharing
**You will enjoy this new adventure THANKS TO**
- **Our teams**. You will join motivated, creative, and talented teams that share the same passion and energy.
- **Our benefits**. Joining Vacheron Constantin means working in a caring, transparent, and flexible work environment. We offer a workspace where you will feel welcome and you will be able to give the best of yourself.
- **Your personal development**:You will enjoy career growth opportunities, as well as international mobility within the Maison or within Richemont Maisons.
Interested? Join us #WeAreWaitingForYou
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