Global Service Sales Manager

vor 4 Wochen

Zurich, Schweiz ABB Vollzeit

**Global Service Sales Manager -Business Line Instrumentation**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
In this role, you will be responsible for Lead Global Service sales for the Instrumentation business with particular attention to our installed base coverage and new sales initiatives to achieve double-digit+ annual Order growth. You will ensure successful implementation of the Global Service Sales Strategy for Business Line Instrumentation. Analyze service market potential with full focus on installed base (IB) penetration, grow digital sales portion, and ensure customer relationship management.

**This position reports to**:
Sales Manager Instrumentation

**Your responsibilities**:

- Create, plan, and implements a global service sales strategy in collaboration with regions and key countries.
- Achieves service sales KPIs (Orders, GM%, Service initiatives, Installed base coverage &, etc.)
- Capture growth for digital and other value-added service product offerings supporting Life Cycle Management (LCM).
- Capture growth for basic service offering (spare parts) with a proactive approach
- Drive the data quality and coverage on the Installed Base database
- In collaboration with the Service sales team generate and identify service sales leads by analyzing the IB potential and targeting those new IB opportunities from emerging trends with the Service solutions available. Determines account and acquisition plans to support growth.
- Establishes long-term customer relationships with key customers and decision-makers by understanding the requirements, regulations and exhibiting high expertise in technical solutions and products. Ensures customer satisfaction issues are registered and responded to by the team.
- Supports the team by participating in sales activities when needed. Responsible for feedback on sales development, distribution of resources for service sales activities, and the current status of the market. Collaborates with Business Lines and account teams to position different service offerings. Evaluates and share relevant information on installed base data, sales leads, customers and competitors solutions, and marketing trends with the team.
- Health, safety, and integrity: Monitors client financial status and reports any changes regarding risk to relevant internal partner teams. Identifies and manages potential risks relating to contract agreements across customers/channels. Drives health, safety, and integrity practices with the service community.
- Drives sales efficiency by ensuring adequate selling skills for service sales community members and that the area of responsibility is properly organized, and staffed. Coaches the team in formulating sales plans, negotiating, and in developing customer segment expertise.

**Your background**:

- 10+ years of Sales Service sales leadership/Sales leadership experience. Good understanding of the Instrumentation business and customer needs in the different market segments. P/L Experience as an advance
- B.SC or higher in Engineering (MBA considered as an advance)
- Global mindset, experience, intercultural sensitivity, and excellent communication skills as well as proven personal leadership in leading teams (including virtual teams), shaping collaborative diverse, and inclusive organizational culture with high strategic and result orientation
- Strong inclusive leadership profile and skills set.
- Leader of innovation initiatives with specific attention to new digital services, cybersecurity, and other advanced services
- Digital sales competence (training programs, customers sales experience, staffing & etc.)
- Support a close dialogue with customers and our colleagues in the regions/countries with participation in customer-oriented events
- Great desire to advise others and provide good service
- Willingness to learn and develop as part of a team with colleagues across the whole Business Line Instrumentation community
- People Management Skills - ability to develop people to the best of their ability.
- Fluent in English
- Willingness to travel 30%

**More about us**:

  • Global Service Product Manager

    vor 2 Wochen

    Zurich, Schweiz ABB Vollzeit

    **Global Service Product Manager**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...

  • Global Sales and Marketing Manager, Service Robotics

    vor 4 Wochen

    Zurich, Schweiz ABB Vollzeit

    **Global Sales and Marketing Manager, Service Robotics**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and...

  • Emine Global Sales Manager

    vor 1 Monat

    Zurich, Schweiz ABB Vollzeit

    **eMine Global Sales Manager**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Regional Sales Manager, Dach

    Vor 3 Tagen

    Zurich, Schweiz Radware Bot Manager Vollzeit

    Regional Sales Manager, DACH - Switzerland - (2400003D) Regional Sales Manager, DACH - Switzerland Radware is looking for a Regional Sales Manager in DACH to engage Radware within key Enterprise industries. To define and represent the enhanced Radware proposition to defined players in this market segment and to aggressively grow Radware’s market share...

  • Global Service Product Manager

    Vor 4 Tagen

    Zurich, Schweiz ABB Vollzeit

    **Global Service Product Manager**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...

  • Global Business Line Service Manager Instrumentation

    Vor 6 Tagen

    Zurich, Schweiz ABB Vollzeit

    **Global Business Line Service Manager Instrumentation**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and...

  • Sales Manager

    vor 1 Monat

    Zurich, Schweiz Global Personal Partner Vollzeit

    **EINFÜHRUNG**: - Unser Beruf und unsere Leidenschaft «HR-Management». - Global Personal ist ein eigenständiges Unternehmen der Interiman Group SA mit über 100 Mitarbeitenden, die an 21 Standorten in der Deutschschweiz ein komplettes Programm von Dienstleistungen im Bereich Human Resources anbieten. - Für unseren Kunden in - **der** **Zürichsee...

  • Sales Manager

    vor 1 Monat

    Zurich, Schweiz SafeGuard Global Vollzeit

    How would you like to team up with colleagues from the Americas, Europe, and Asia? We call ourselves Guardians, and there are over 1800 of us across the world. We understand that each one of our Guardians is unique, each with their own style of working. Our ‘Work in Any Way’ model means you’ll have the freedom to choose where and how you work...

  • Global Automation Service Product Market Manager

    vor 2 Monaten

    Zurich, Schweiz ABB Vollzeit

    **Global Automation Service Product Market Manager**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and...

  • E-mobility Global Segment Sales Manager

    vor 1 Woche

    Zurich, Schweiz ABB Vollzeit

    **E-mobility Global Segment Sales Manager - Workplace, Retail & Hospitality**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+,...

  • Global Product Manager

    Vor 6 Tagen

    Zurich, Schweiz ABB Vollzeit

    **Global Product Manager**: **At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.**: **Your role...

  • Global Project Operations Manager

    vor 1 Monat

    Zurich, Schweiz Global Personal Partner Vollzeit

    **EINFÜHRUNG**: Our profession and our passion "HR Management." Global Personal is an independent company of the Interiman Group SA with over 100 employees offering a complete range of human resources services at 21 locations in German-speaking Switzerland. For our client, an international orientated company in Zürich we are looking for a reliable and...

  • Global Product Manager

    vor 2 Monaten

    Zurich, Schweiz ABB Vollzeit

    **Global Product Manager**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Global Product Manager Advisory Services Operations

    vor 10 Stunden

    Zurich, Schweiz ABB Vollzeit

    **Global Product Manager Advisory Services Operations_EMEA**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and...

  • Global Product Manager Advisory Services Operations

    vor 10 Stunden

    Zurich, Schweiz ABB Vollzeit

    **Global Product Manager Advisory Services Operations_Americas**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity...

  • Global Product Manager Advisory Services Operations

    vor 10 Stunden

    Zurich, Schweiz ABB Vollzeit

    **Global Product Manager Advisory Services Operations_APAC**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and...

  • Local Ra Manager

    vor 3 Wochen

    Zurich, Schweiz ABB Vollzeit

    **Local RA Manager & Global Solution Center Manager - Poland based**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities,...

  • Business Development Manager

    vor 2 Monaten

    Zurich, Schweiz Certus Sales Recruitment Vollzeit

    **Business Development Manager - HNW** **Switzerland - Remote** **CHF 60-80k Base, 180-250k OTE + Executive Benefits** As a leading online reputation management firm, our client works with companies, public figures, and high-net-worth individuals (HNW) to protect and improve their digital presence. This rapidly growing company has offices around the globe...

  • Business Development Manager

    Vor 4 Tagen

    Zurich, Schweiz Certus Sales Recruitment Vollzeit

    **Business Development Manager - HNW** **Switzerland - Remote** **CHF 60-80k Base, 180-250k OTE + Executive Benefits** As a leading online reputation management firm, our client works with companies, public figures, and high-net-worth individuals (HNW) to protect and improve their digital presence. This rapidly growing company has offices around the globe...

  • Project Manager Global Affairs

    vor 1 Woche

    Zurich, Schweiz Global Affairs Vollzeit

    Global Affairs_ **Project Manager Global Affairs (m/w/d)** **80 % **:Die Abteilung Global Affairs der Universität Zürich (UZH) fördert und pflegt die weltweite Zusammenarbeit der Universität mit Partnerhochschulen und Institutionen in der internationalen (bildungs-)politischen Landschaft und im akademischen Umfeld mit dem Ziel, die internationale...