Guest Experience Expert

vor 2 Monaten

Genf GE, Schweiz Marriott International, Inc Vollzeit

**Additional Information**Réceptionniste en CDD jusqu'au 30/09/2025
**Job Number**24186939
**Job Category**Rooms & Guest Services Operations
**Location**The Ritz-Carlton Hotel de la Paix Geneva, Quai du Mont-Blanc 11, Geneva, Switzerland, Switzerland, 1201
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non-Management

***

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Guest Experience Expert

    vor 4 Monaten

    Genf, GE, Schweiz Marriott International, Inc Vollzeit

    **Job Number** 24150616 **Job Category** Rooms & Guest Services Operations **Location** Geneva Marriott Hotel, Chemin du Ruisseau 1, Cointrin, Geneva, Switzerland, Switzerland VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...

  • Guest Experience Night Expert

    vor 4 Monaten

    Genf, GE, Schweiz Marriott International, Inc Vollzeit

    **Job Number** 24150552 **Job Category** Rooms & Guest Services Operations **Location** Geneva Marriott Hotel, Chemin du Ruisseau 1, Cointrin, Geneva, Switzerland, Switzerland VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...

  • Guest Experience Expert

    vor 2 Monaten

    1201 Genf, GE, Schweiz Marriott International, Inc Vollzeit

    **Additional Information**Réceptionniste en CDD jusqu'au 30/09/2025 **Job Number**24186939 **Job Category**Rooms & Guest Services Operations **Location**The Ritz-Carlton Hotel de la Paix Geneva, Quai du Mont-Blanc 11, Geneva, Switzerland, Switzerland, 1201 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Notre travail ne se...

  • Guest Experience Expert

    vor 2 Monaten

    1201 Genf, GE, Schweiz Marriott International, Inc Vollzeit

    **Additional Information**Réceptionniste en CDD jusqu'au 30/09/2025 **Job Number**24186939 **Job Category**Rooms & Guest Services Operations **Location**The Ritz-Carlton Hotel de la Paix Geneva, Quai du Mont-Blanc 11, Geneva, Switzerland, Switzerland, 1201 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management - A Marriott...

  • Guest Experience Expert

    vor 2 Monaten

    1201 Genf, GE, Schweiz Marriott International, Inc Vollzeit

    **Additional Information**Réceptionniste en CDD jusqu'au 30/09/2025 **Job Number**24186939 **Job Category**Rooms & Guest Services Operations **Location**The Ritz-Carlton Hotel de la Paix Geneva, Quai du Mont-Blanc 11, Geneva, Switzerland, Switzerland, 1201 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management - Marriott International...

  • Guest Experience Expert

    vor 2 Monaten

    1201 Genf, GE, Schweiz Marriott International, Inc Vollzeit

    **Additional Information**Réceptionniste en CDD jusqu'au 30/09/2025 **Job Number**24186939 **Job Category**Rooms & Guest Services Operations **Location**The Ritz-Carlton Hotel de la Paix Geneva, Quai du Mont-Blanc 11, Geneva, Switzerland, Switzerland, 1201 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management -...

  • Guest Experience Expert

    vor 2 Monaten

    1201 Genf, GE, Schweiz Marriott International, Inc Vollzeit

    **Additional Information**Réceptionniste en CDD jusqu'au 30/09/2025 **Job Number**24186939 **Job Category**Rooms & Guest Services Operations **Location**The Ritz-Carlton Hotel de la Paix Geneva, Quai du Mont-Blanc 11, Geneva, Switzerland, Switzerland, 1201 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Nuestro trabajo no...

  • Guest Experience Expert

    vor 4 Monaten

    Genf, GE, Schweiz Marriott International, Inc Vollzeit

    **Numéro de l'Emploi** 24150552 **Catégorie d'Emploi** Rooms & Guest Services Operations **Lieu** Geneva Marriott Hotel, Chemin du Ruisseau 1, Cointrin, Geneva, Switzerland, Switzerland AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste** Non-Management Notre travail ne se limite pas à offrir à nos...

  • F&b Service Expert

    vor 2 Monaten

    1201 Genf, GE, Schweiz Marriott International, Inc Vollzeit

    **Additional Information** **Job Number**24188090 **Job Category**Food and Beverage & Culinary **Location**The Ritz-Carlton Hotel de la Paix Geneva, Quai du Mont-Blanc 11, Geneva, Switzerland, Switzerland, 1201 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our...

  • Elevate the Guest Experience as a Hospitality Ambassador

    vor 1 Woche

    Genf, Genf, Schweiz The Hamlet Vollzeit

    Job DescriptionWe are seeking an experienced and dedicated Guest Relations Agent to join our team at The Hamlet in Geneva. As a key member of our staff, you will be responsible for delivering exceptional guest experiences and fostering long-lasting relationships.

  • Guest Relation Agent

    vor 1 Woche

    Genève GE, Schweiz The Hamlet Vollzeit

    We are seeking an enthusiastic and resourceful Guest Relations Agent to join our team. This role requires a dedicated professional who excels at delivering exceptional guest experiences and fostering long-lasting relationships. The ideal candidate will be proactive, detail-oriented, and committed to maintaining the highest standards of guest...

  • Guest Relation Agent

    vor 1 Woche

    Genève GE, Schweiz The Hamlet Vollzeit

    We are seeking an enthusiastic and resourceful Guest Relations Agent to join our team. This role requires a dedicated professional who excels at delivering exceptional guest experiences and fostering long-lasting relationships. The ideal candidate will be proactive, detail-oriented, and committed to maintaining the highest standards of guest...

  • GUEST RELATIONS DIRECTOR

    vor 20 Stunden

    Genf, Schweiz rolesngoals.com - jobboard Vollzeit

    As top leader of the Guest Relations Department, the Guest Relations Director ensures that the Guest Relation Team composed of customer service skilled professionals is providing guests with exceptional customer service while guaranteeing that guest related issues are promptly solved. The Guest Relations Director guarantees a smooth operation of the...

  • Experience Development

    vor 4 Monaten

    Genf, GE, Schweiz MSC Cruises Vollzeit

    The Experience Development & Delivery Manager will lead in the operationalisation & implementation of all new concepts, experiences, activities, and dedicated spaces in the MSC newbuild portfolio. This role will bring to life concepts and experiences that directly respond to consumer insights, operational needs and define what is next in terms of the...

  • Destinations Experience Expert

    vor 5 Monaten

    Genf, GE, Schweiz MSC Cruises Vollzeit

    Explora Journeys is a vibrant, cosmopolitan, European luxury brand, imagined in the heart of Swiss Hospitality and luxury in Geneva. Leveraging our parent company MSC Group's hundreds of years of maritime expertise, our fleet of six ships(four currently in the pipeline) are being built and designed in a different and unique way that will transform and...

  • Concierge

    vor 2 Monaten

    1201 Genf, GE, Schweiz Marriott International, Inc Vollzeit

    **Additional Information** **Job Number**24189089 **Job Category**Rooms & Guest Services Operations **Location**The Ritz-Carlton Hotel de la Paix Geneva, Quai du Mont-Blanc 11, Geneva, Switzerland, Switzerland, 1201 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Respond to guest requests for special arrangements or...

  • Night Auditor

    vor 4 Monaten

    1201 Genf, GE, Schweiz Marriott International, Inc Vollzeit

    **Job Number** 24164714 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Hotel de la Paix Geneva, Quai du Mont-Blanc 11, Geneva, Switzerland, Switzerland VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations,...

  • Night Auditor

    vor 3 Monaten

    1201 Genf, GE, Schweiz Marriott International, Inc Vollzeit

    **Additional Information**Driving License mandatory **Job Number**24164714 **Job Category**Rooms & Guest Services Operations **Location**The Ritz-Carlton Hotel de la Paix Geneva, Quai du Mont-Blanc 11, Geneva, Switzerland, Switzerland, 1201 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins by...

  • Agent-reservations

    vor 3 Monaten

    1201 Genf, GE, Schweiz Marriott International, Inc Vollzeit

    **Additional Information** **Job Number**24176823 **Job Category**Reservations **Location**The Ritz-Carlton Hotel de la Paix Geneva, Quai du Mont-Blanc 11, Geneva, Switzerland, Switzerland, 1201 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone,...

  • Wellness Suite Supervisor

    vor 4 Monaten

    1201 Genf, GE, Schweiz Marriott International, Inc Vollzeit

    **Job Number** 24161411 **Job Category** Golf, Fitness, & Entertainment **Location** The Ritz-Carlton Hotel de la Paix Geneva, Quai du Mont-Blanc 11, Geneva, Switzerland, Switzerland VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Create recreational activity agendas and advertisements using...