Guest Experience Night Expert

vor 3 Monaten


Genf GE, Schweiz Marriott International, Inc Vollzeit

**Job Number** 24150552
**Job Category** Rooms & Guest Services Operations
**Location** Geneva Marriott Hotel, Chemin du Ruisseau 1, Cointrin, Geneva, Switzerland, Switzerland VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management

***

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Night Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Night Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.

ADDITIONAL INFORMATION

**Night work**

Be able to react in the event of technical problem or any problem

Manage clients requests as best as possible

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Availability and working time : Night shift
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,** begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.


  • Guest Experience Expert

    vor 3 Monaten


    Genf, GE, Schweiz Marriott International, Inc Vollzeit

    **Job Number** 24150616 **Job Category** Rooms & Guest Services Operations **Location** Geneva Marriott Hotel, Chemin du Ruisseau 1, Cointrin, Geneva, Switzerland, Switzerland VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...


  • 1201 Genf, GE, Schweiz Marriott International, Inc Vollzeit

    **Additional Information**Réceptionniste en CDD jusqu'au 30/09/2025 **Job Number**24186939 **Job Category**Rooms & Guest Services Operations **Location**The Ritz-Carlton Hotel de la Paix Geneva, Quai du Mont-Blanc 11, Geneva, Switzerland, Switzerland, 1201 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t...

  • Hotel Night Ambassador

    vor 2 Monaten


    Genf, GE, Schweiz citizenM Vollzeit

    **Description**: What others do by day, you do best by night (including perfect cappuccinos at 3.00AM). You want to greet the whole world, one person at a time - even when they're sleepy. We won’t put you in a box as a ‘receptionist’ or ‘food and beverage’ person. With us, you’ll become a champion multitasker - customer service, receptionist,...

  • Guest Experience Expert

    vor 3 Monaten


    Genf, GE, Schweiz Marriott International, Inc Vollzeit

    **Numéro de l'Emploi** 24150552 **Catégorie d'Emploi** Rooms & Guest Services Operations **Lieu** Geneva Marriott Hotel, Chemin du Ruisseau 1, Cointrin, Geneva, Switzerland, Switzerland AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste** Non-Management Notre travail ne se limite pas à offrir à nos...


  • 1201 Genf, GE, Schweiz Marriott International, Inc Vollzeit

    **Additional Information**Réceptionniste en CDD jusqu'au 30/09/2025 **Job Number**24186939 **Job Category**Rooms & Guest Services Operations **Location**The Ritz-Carlton Hotel de la Paix Geneva, Quai du Mont-Blanc 11, Geneva, Switzerland, Switzerland, 1201 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Notre travail ne se...


  • 1201 Genf, GE, Schweiz Marriott International, Inc Vollzeit

    **Additional Information**Réceptionniste en CDD jusqu'au 30/09/2025 **Job Number**24186939 **Job Category**Rooms & Guest Services Operations **Location**The Ritz-Carlton Hotel de la Paix Geneva, Quai du Mont-Blanc 11, Geneva, Switzerland, Switzerland, 1201 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management - A Marriott...


  • 1201 Genf, GE, Schweiz Marriott International, Inc Vollzeit

    **Additional Information**Réceptionniste en CDD jusqu'au 30/09/2025 **Job Number**24186939 **Job Category**Rooms & Guest Services Operations **Location**The Ritz-Carlton Hotel de la Paix Geneva, Quai du Mont-Blanc 11, Geneva, Switzerland, Switzerland, 1201 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management - Marriott International...


  • 1201 Genf, GE, Schweiz Marriott International, Inc Vollzeit

    **Additional Information**Réceptionniste en CDD jusqu'au 30/09/2025 **Job Number**24186939 **Job Category**Rooms & Guest Services Operations **Location**The Ritz-Carlton Hotel de la Paix Geneva, Quai du Mont-Blanc 11, Geneva, Switzerland, Switzerland, 1201 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management -...


  • 1201 Genf, GE, Schweiz Marriott International, Inc Vollzeit

    **Additional Information**Réceptionniste en CDD jusqu'au 30/09/2025 **Job Number**24186939 **Job Category**Rooms & Guest Services Operations **Location**The Ritz-Carlton Hotel de la Paix Geneva, Quai du Mont-Blanc 11, Geneva, Switzerland, Switzerland, 1201 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Nuestro trabajo no...


  • Genf, Genf, Schweiz MSC CRUISES Vollzeit

    Job SummaryThe Senior Guest Experience Development Manager will be responsible for leading the operationalisation and implementation of new concepts, experiences, and dedicated spaces in MSC Cruises' newbuild portfolio. This role will bring to life concepts and experiences that respond to consumer insights, operational needs, and define what is next in terms...

  • Night Auditor

    vor 3 Wochen


    1201 Genf, GE, Schweiz Marriott International, Inc Vollzeit

    **Additional Information**Driving License mandatory **Job Number**24164714 **Job Category**Rooms & Guest Services Operations **Location**The Ritz-Carlton Hotel de la Paix Geneva, Quai du Mont-Blanc 11, Geneva, Switzerland, Switzerland, 1201 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins by...

  • Night Auditor

    vor 2 Monaten


    1201 Genf, GE, Schweiz Marriott International, Inc Vollzeit

    **Job Number** 24164714 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Hotel de la Paix Geneva, Quai du Mont-Blanc 11, Geneva, Switzerland, Switzerland VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations,...

  • Yacht Club Manager

    vor 2 Monaten


    Genf, Genf, Schweiz MSC CRUISES Vollzeit

    Job SummaryThe Yacht Club Director is a key leadership role responsible for overseeing the management of all aspects of the guest experience, crew development, and financial performance in the Yacht Club, a unique and exclusive section of the ship.Key ResponsibilitiesOversee all aspects of the guest experience, including embarkation, butler service, cabin,...

  • Experience Development

    vor 2 Monaten


    Genf, GE, Schweiz MSC Cruises Vollzeit

    The Experience Development & Delivery Manager will lead in the operationalisation & implementation of all new concepts, experiences, activities, and dedicated spaces in the MSC newbuild portfolio. This role will bring to life concepts and experiences that directly respond to consumer insights, operational needs and define what is next in terms of the...

  • F&b Service Expert

    vor 3 Wochen


    1201 Genf, GE, Schweiz Marriott International, Inc Vollzeit

    **Additional Information** **Job Number**24188090 **Job Category**Food and Beverage & Culinary **Location**The Ritz-Carlton Hotel de la Paix Geneva, Quai du Mont-Blanc 11, Geneva, Switzerland, Switzerland, 1201 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our...

  • Night Auditor

    vor 3 Wochen


    Genf, Schweiz Marriott International Vollzeit

    POSITION SUMMARYProcess all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or...


  • Genf, GE, Schweiz MSC Cruises Vollzeit

    Explora Journeys is a vibrant, cosmopolitan, European luxury brand, imagined in the heart of Swiss Hospitality and luxury in Geneva. Leveraging our parent company MSC Group's hundreds of years of maritime expertise, our fleet of six ships(four currently in the pipeline) are being built and designed in a different and unique way that will transform and...

  • Front Desk Manager

    vor 3 Wochen


    Genf, Genf, Schweiz MSC CRUISES Vollzeit

    Job PurposeThe Front Desk Manager is responsible for overseeing the Guest Service Agents and Bell Boy team to provide exceptional service and resolve guest issues efficiently. This role ensures the smooth operation of the Reception - Guest Service desk.Key Responsibilities Lead the Front Desk Team by collaborating with Guest Relations Director and Guest...


  • Genf, Genf, Schweiz MSC CRUISES Vollzeit

    Job PurposeThe Senior Manager of Guest Experience Innovation will lead the operationalisation and implementation of new concepts, experiences, and dedicated spaces in MSC's newbuild portfolio. This role will bring to life concepts and experiences that directly respond to consumer insights, operational needs, and define what's next in terms of the vacation...


  • Genf, Genf, Schweiz MSC CRUISES Vollzeit

    Job PurposeThe Senior Manager Experience Development and Delivery will lead the operationalization and implementation of new concepts, experiences, and dedicated spaces in MSC's newbuild portfolio. This role will bring to life concepts and experiences that directly respond to consumer insights, operational needs, and define what's next in terms of the...