Manager Customer Service

Are you a highly successful customer care professional with a passion for excellence? Do you have experience leading and transforming a customer care team within a SaaS company? Good news! 1WorldSync is looking for a **Customer Care Manager, EU** to join our team managing from our Portugal, Germany or Swiss office. 1WorldSync is the industry leader in...

About Mepha and Teva in SwitzerlandMepha Pharma AG and Teva Pharma AG are two leading pharmaceutical companies in Switzerland. Mepha has been part of the international Teva Group since 2011, a global leader in generic medicines. Mepha and Teva are headquartered in Basel and currently employ a total of 174 people. The Mepha and Teva portfolio comprises over...

MyCamper is the largest sharing platform for camping vehicles in Sweden, Norway, Finland, Denmark and Switzerland. Our mission is to make camping accessible for everyone by making better use of existing resources. The head of customer service is responsible for ensuring the MyCamper customers receive excellent customer service. You lead the team across two...

You are focal point of contact for our customers, visitors, suppliers. They notify appropriate parties of their arrival and greet and guide customers in a welcoming, friendly, and respectful manner and make sure the customer feels at home. It will be your task to deliver uncompromising customer service standards. If a customer has a specific request, you...

Experience of large scale IT/digital/business transformation or migration programs at a customer facing role - Superior written and verbal communication skills, including a demonstrated ability to effectively deliver information to c-suite/VP level - Strong organizational governance and troubleshooting skills with precise attention to detail AWS Sales,...

Summary: Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of...

Job DescriptionRichmond Events AG is seeking a highly motivated and experienced Delegate Manager to join our team. As a Delegate Manager, you will be responsible for acquiring and managing clients for our events in Switzerland.Key Responsibilities:Identify and proactively acquire new clients for our eventsManage client relationships and provide exceptional...

Reference Code: 98731**Customer Service Director (H/F/X)**: - Neuchatel, NE, CH- PermanentFounded in 1860 in Florence as a workshop, shop and subsequently school of watch-making, Panerai is renowned for producing high-precision instruments for the Italian Navy with a pulse on innovation and function. Protected by military secrets, these creations were only...

In the individual position as an Aftermarket Sales & Services Manager you will be responsible to successfully manage projects and deliver outstanding support to our worldwide based customers on aircraft parts and MRO services. You will be accountable to manage a portfolio of customers ranging from private entities to governmental organizations managing the...

Job Title: Business Solutions CoordinatorJob Summary: We are seeking a Business Solutions Coordinator to join our team. The ideal candidate will have excellent customer service skills and experience in business solutions.Key Responsibilities:Provide exceptional customer service to internal and external customersAnalyze customer needs and develop...

Job Title: ReceptionistWe are seeking a highly organized and detail-oriented Receptionist to join our team at CBRE GWS GmbH in Basel. As a Receptionist, you will be the first point of contact for clients, visitors, and employees, providing exceptional customer service and administrative support.Key Responsibilities:Manage the reception area, including...

**The Role** **Tasks** - Build business concepts focused on customer centricity and business operational sustainability that are aligned and agreed across all stakeholders and a clear and precise guideline for all technology teams and partners. - Anticipate reporting and analytical capabilities required to properly manage and develop the continuous...

THIS ROLE IS FOR CANDIDATES WHO ARE FLUENT IN BOTH ENGLISH & GERMAN Scope Reporting to the Head of Service Delivery Management of his/her cluster, the Delivery Manager (DM) is to take a dual responsibility for the leading and delivery of customer-based projects and be accountable for the service delivery activities of a set of pre-defined customers and/or...

Customer Service Specialist International RegionWir suchen eine engagierte Person, die sich für den Kundenservice auf globaler Ebene begeistert. Als Customer Service Specialist International Region werden Sie Teil unseres internationalen Teams und werden sich auf die Schnittstelle zwischen unseren weltweiten Distributoren, International Sales Managern, den...

Job DescriptionAs a Service Delivery Manager at adesso, you will be responsible for ensuring the smooth operation of our IT services. You will work closely with our customers to understand their needs and deliver tailored solutions that meet their expectations.Key Responsibilities:Manage and coordinate the delivery of IT services to our customersDevelop and...

**Position Summary**: **Key Responsibilities**: - Leadership of the local team, which consists of three people. Performing PMDs, looking after the individual feelings, and consolidating needs. - Coordination of holidays and absences to avoid customer presence on-site requirement is met. - Support and ensure team goals and visions. - Complete different...

**Key Responsibilities**: - Leadership of the local team, which consists of three people. Performing PMDs, looking after the individual feelings, and consolidating needs. - Coordination of holidays and absences to avoid customer presence on-site requirement is met. - Support and ensure team goals and visions. - Complete different trainings for the team and...

Arcondis is a global consulting company with an exclusive focus on the healthcare and life science industries. Headquartered in Basel, Switzerland, the company has a global footprint with offices in North America, APAC and across Europe. We have been managing challenges and solving problems for our clients in compliance, business processes, information...

Customer Service Specialist International RegionWir suchen eine engagierte Person, die sich für den Kundenservice auf globaler Ebene begeistert. Als Customer Service Specialist International Region werden Sie die Schnittstelle zwischen unseren weltweiten Distributoren, International Sales Managern, den Logistikteams und den Abteilungen Regulatory Affairs,...

**The Role** **Tasks** - Build business concepts focused on customer centricity and business operational sustainability that are aligned and agreed across all stakeholders and a clear and precise guideline for all technology teams and partners. - Anticipate reporting and analytical capabilities required to properly manage and develop the continuous...