Customer Service Representative
vor 1 Tag
Your Employer
Our client is a telecommunications company in Switzerland that offers a variety of services to private and business customers. These services range from fixed-line and mobile telephony to broadband internet and television. The company places great emphasis on reliable and innovative technology to provide its customers with an optimal user experience.
We are looking for a dedicated customer support representative who would like to assist and advise private customers in the areas of mobile telephony, fixed-line, internet and TV. As part of the customer service team, you will respond to inquiries in German and Italian, identify needs and efficiently solve problems
Job Responsibilities
Providing proactive customer support and reflecting on customer experiences and processes to identify potential for improvement
Updating activities correctly according to process guidelines
Identifying potential optimization opportunities for the customer portfolio, highlighting self-care
opportunities, explaining sales interviews to customers, and actively conducting them
Assisting operating units in managing processes and projects
Conditions
**Start date**: May 1st (non-negotiable)
**Training period**: First 10 weeks, no absences allowed (including vacation)
**Working hours (after training)**: Monday to Saturday between 8:00 am and 8:00 pm (schedule prepared for 1 month and published 2 weeks in advance)
**Workplace**: At the office in Lausanne
No teleworking is possible during the first 6 months. Afterward, 2 days in the office and 3 days in Homeoffice (only in Switzerland) are possible.
**Qualifications**:
Completed apprenticeship or equivalent
Bilingual proficiency in French and Italian (at least C1 level)
1 year of experience in a similar field
Good technical knowledge, predisposition and marked interest in sales
Flexibility, team spirit, solution-oriented, MS Office skills
-
Customer Service Representative
vor 1 Woche
Lausanne, Schweiz LHH VollzeitFor one of our clients, an industrial company based near Lausanne, we are looking for a trilingual Customer Service Representative M/W at 100%. Your responsibilities: - Entering orders and scheduling deliveries - Providing /following-up on customer response - Working with Customers to resolve availability-, delivery-and credit issues/terms or escalating to...
-
Lausanne, Waadt, Schweiz Approach People Recruitment VollzeitRole OverviewWe are seeking a highly motivated and multilingual Customer Service Administrator to support our client's sales and service operations in a fast-paced, international environment.Key Responsibilities:Collaborate with sales and service teams to prepare quotes and service contracts.Process customer purchase orders, ensuring accuracy and...
-
Sales Representative Dermatology
vor 1 Tag
Lausanne, Schweiz Galderma VollzeitWith a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the leading company solely dedicated to skin and advancing the future of dermatology. We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all,...
-
Customer Service Administrator
vor 2 Wochen
Lausanne, Schweiz JobCourier VollzeitOn behalf of our client, a dynamic and growing company specializing in biotechnology, we are seeking a motivated and multilingualCustomer Service Administrator. Our client is expanding their direct sales in Europe and strengthening their distributor network globally. This role is an excellent opportunity to support their sales and service operations in a...
-
Junior Sales Representative
Vor 2 Tagen
Lausanne, Schweiz Spring Professional VollzeitFor one of our clients, an international company specialized in high technology, we are looking for a Junior Sales Representative FR/ENG. Your Responsibilities: - Identifying business opportunities, building and maintaining successful relationships with prospects and existing clients - Conduct research to identify new markets and customer needs - Arrange...
-
Services & training customer care coordinator
Vor 6 Tagen
Lausanne, Schweiz Medidee VollzeitChemin de Rovereaz 5 EMAIL I philippe.etter@medidee.com1012 Lausanne WEB I www.medidee.comCareer OpportunityServices & Training Customer Care Coordinator - LausanneMedidee offers hands-on support for compliance with international regulatory requirements in the Medical Device and IVD development sector, from initial project ideas to post-market surveillance...
-
Junior Sales Representative Fr/eng
vor 1 Woche
Lausanne, Schweiz LHH VollzeitFor one of our clients, an international company specialized in high technology, we are looking for a Junior Sales Representative FR/ENG. **Your Responsibilities**: - Identifying business opportunities, building and maintaining successful relationships with prospects and existing clients - Conduct research to identify new markets and customer needs -...
-
Junior Sales Representative Fr/ger
vor 7 Monaten
Lausanne, Schweiz LHH VollzeitFor one of our clients, an international company specialized in high technology, we are looking for a Junior Sales Representative FR/ENG. This job is based near Lausanne area: **Your Responsibilities**: - Identifying business opportunities, building and maintaining successful relationships with prospects and existing clients - Conduct research to identify...
-
Customer Service Coordinator for Biotech Sales
vor 1 Woche
Lausanne, Waadt, Schweiz Approach People Recruitment VollzeitAbout Our Client">Our client is a dynamic and growing biotechnology company that specializes in direct sales in Europe and strengthening their distributor network globally.">Your Role">As a Customer Service Administrator, you will play a key role in supporting the sales and service operations in a fast-paced, international environment. Your responsibilities...
-
Sales Development Representative
Vor 2 Tagen
Lausanne, Schweiz two.jobs VollzeitFür unseren Kunden Arcplace AG suchen wir eine/n Sales Development Representative (50 %) Aufgaben - En tant que Sales Development Representative, vous ferez partie de notre équipe de vente et serez rattaché au responsable suisse romande, et en lien avec l’équipe SDR à Zurich. - Vous serez principalement responsable de la première phase du processus...
-
Customer Sales Representative
Vor 3 Tagen
Lausanne, Schweiz AMAG Group VollzeitNous émouvons et enthousiasmons. Simples. Durables. Avant-Gardistes. - AMAG Services AG est une entreprise de services du groupe AMAG, active dans différents domaines de la mobilité. En font partie la location de voitures, le Valet Parking, le service de limousines, le car sharing et les parkings. Sur plus de 90 sites, quelque 600 collaborateurs veillent...
-
Associate Sales Representative
Vor 5 Tagen
Lausanne, Schweiz Matlin Manufacturing VollzeitThe Associate Sales Representative (ASR) will be assigned to work closely with a Territory Business Manager and Precision Medicine Manager, learning all aspects of territory management and selling processes. The ASR will be responsible for targeting and securing profitable new business for accounts for an assigned market by building relationships and...
-
Customer Service
Vor 4 Tagen
Lausanne, Schweiz Spring Professional VollzeitPour le compte d'une societé à rayonnement internationale. Nous recherchons un/e customer service dans le cadre d'un contrat permanent à 100%. - Rejoignez une équipe jeune et dynamique au sein d'un environnement stimulant en constante évolution - Vos responsabilités: - Vous êtes le point de contact pour nos clients B2B & B2C pour le suivi et la...
-
Customer Service Coordinator
vor 7 Monaten
Lausanne, Schweiz EF International Language Campuses VollzeitAre you a proactive customer-oriented person who is obsessed with customer satisfaction? Are you excited about building your customer service skills and career with a global leader in the industry? Are you passionate about travels and language learning? If so, we want to hear from you! **Offre d’emploi** - Gérer les processus de post-réservation pour...
-
Customer Service Manager Suisse All
vor 7 Monaten
Lausanne, Schweiz LHH VollzeitNous recherchons actuellement un customer service manager parlant Suisse Allemand et français pour rejoindre une luxieuse société situé à Renens. - Assister une clientèle prestigieuses B2B et B2C dans la prise de commandes et les guider jusqu’à satisfaction. - Gestion des commandes, coordination logistique et suivi des expéditions - Assister les...
-
Business Development Representative Romandie
vor 7 Monaten
Lausanne, Schweiz LEDCity AG VollzeitAre you a motivated young professional who wants to start a sales career or already has some experience in business development? Sustainability is important to you, and you would like to take a big step toward an energy-efficient future. If you are also interested in the latest technologies, then become a Business Development Representative in Western...
-
Customer Service Fr/ Suisse All
vor 7 Monaten
Lausanne, Schweiz LHH VollzeitNotre client est une société est une marque leader international dans son domaine d'activité. Nous recherchons un Customer service assistant bilingue Français/ Suisse Allemand dans le cadre d'un CDI à 100% - Répondre à toutes les demandes des clients de la création du cas dans le système à sa résolution complète, concernant l’ensemble des...
-
Mission Sales
vor 1 Woche
Lausanne, Schweiz Academic Work VollzeitTu es jeune diplomé (e) et souhaites avoir une petite expérience dans une entreprise dynamique ? Tu as un bon niveau en allemand ? Tu es sensible aux sujets écologiques et stockage d'énergie ? N'hésite pas et postule ! **À propos du rôle**: Notre client, une entreprise suisse active dans la conception et la production de systèmes de recharge pour...
-
Technical Customer Support
vor 7 Monaten
Lausanne, Schweiz KGR VollzeitWe are recruiting a Technical support adviser for an industrial company **DUTIES AND RESPONSIBILITIES**: - Provide support to the client employees via phone, mail and chat or via self-service portal - Preparation and follow-up of quotations, support for the external sales team - Provide Technical and commercial clarifications - Be accessible and provide a...
-
Technical Customer Support Specialist
vor 1 Monat
Lausanne, Waadt, Schweiz Approach People Recruitment VollzeitWe are seeking a skilled Technical Customer Support Specialist to join our team at Approach People Recruitment. Located in the canton of Vaud, this permanent position requires exceptional communication skills and a passion for delivering top-notch customer service.The ideal candidate will be responsible for handling customer inquiries via phone and email,...