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Technical Customer Support
vor 2 Wochen
We are recruiting a Technical support adviser for an industrial company
**DUTIES AND RESPONSIBILITIES**:
- Provide support to the client employees via phone, mail and chat or via self-service portal
- Preparation and follow-up of quotations, support for the external sales team
- Provide Technical and commercial clarifications
- Be accessible and provide a first resolution rate by using internal knowledge databases
**REQUIREMENTS**:
- **Degree in **electrical engineering, electronics or mechatronics
- Have a proficient or **bilingual level of German and advanced English**:
- Have good IT knowledge,
- Have an analytical approach to complex issues
- Have a similar such as technical sales or technical customer support.
- Have high customer and service orientation and high sense of responsibility
- Have a reliable and systematic way of working
- Are willing to learn and develop technical and soft skills
- Have high motivation and willingness to work in a global team
**Job Type**: 100%
Schedule:
- 8 Hour Shift
**Experience**:
- Technical support: 3 years (required)
**Language**:
- English (required)
- German (required)
Work Location: In person
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