Technical Customer Support

vor 3 Wochen


Lausanne, Schweiz KGR Vollzeit

We are recruiting a Technical support adviser for an industrial company

**DUTIES AND RESPONSIBILITIES**:

- Provide support to the client employees via phone, mail and chat or via self-service portal
- Preparation and follow-up of quotations, support for the external sales team
- Provide Technical and commercial clarifications
- Be accessible and provide a first resolution rate by using internal knowledge databases

**REQUIREMENTS**:

- **Degree in **electrical engineering, electronics or mechatronics
- Have a proficient or **bilingual level of German and advanced English**:

- Have good IT knowledge,
- Have an analytical approach to complex issues
- Have a similar such as technical sales or technical customer support.
- Have high customer and service orientation and high sense of responsibility
- Have a reliable and systematic way of working
- Are willing to learn and develop technical and soft skills
- Have high motivation and willingness to work in a global team

**Job Type**: 100%

Schedule:

- 8 Hour Shift

**Experience**:

- Technical support: 3 years (required)

**Language**:

- English (required)
- German (required)

Work Location: In person



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