Customer Service

vor 1 Tag


Lausanne, Schweiz LHH Vollzeit

Notre client est un leader dans son domaine d'activité. Dans le cadre de l'accroissement des ses activités, mon client recherche un/e Customer Service Representative bilingue Francais /Suisse Allemand. Contrat fixe à 100% à pourvoir dès possible.
- Vos responsabilités:

- Répondre aux demandes clients B2B et B2C, traitement des offres, commandes et assurer le suivi
- Prise en charge des OP
- Préparation des commandes
- Gestion du portefeuille clientèle
- Prise en charge des des retours/ réclamations clients et fournisseurs
- Gestion des achats - planification et commande fournisseurs
- Contrôle et suivi des offres, commandes et factures
- Gestion et mise à jour des stocks
- Votre profil:

- CFC d'employé de commerce ou équivalent
- 3 à 6 ans d’expérience dans un poste similaire
- Vous parlez couramment le Français, Suisse Allemand Min C1 obligatoire, Italien un atout
- Excellente connaissance des outils Microsoft, en particulier Excel, et tout autre ERP
- Flexibilité et capacité d'adaptation, bonne résistance au stress
- #BOOST



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