Head Service Automation
vor 6 Monaten
SIX Group Services AG Zurich, SwitzerlandPosted 5 hours ago Hybrid Permanent Competitive
- Madrid, Zurich | working from home up to 60% | Reference 5466
- You will join the Application Platform Department Leadership team and foster collaboration with our international Infrastructure & Operations teams. Alongside your product team, you will serve as the go-to people for Service Automation demands within our area. You'll be assisting our IT teams in identifying overarching automation use cases, developing shared building blocks and creating a great user experience for our internal customers.
- Are you eager to work in an environment where passion, trust, and collaboration are paramount? Do you find excitement in accelerating our transition towards automation, self-service and infrastructure as code? We are seeking a Head of Service Automation (Product Owner) with experience in transformations.**What You Will Do**
- serve as a central point of contact with a strong customer focus and communication skills, leading our customers along the journey; from mindset, identifying value-add automation use cases to implementation and operation
- enhance the Product team's role as the go-to people for service automation demands, consulting IT teams and acting as an ambassador throughout the organization to promote the transition towards automation and self-service
- collaborate closely with stakeholders to manage the roadmap, backlog and Platform, managing automation building blocks based on customer needs, and ensure cost-effective service delivery
- work in tandem with the People Head to manage resources and foster people development in accordance with organizational goals
- as a professional leader and visionary with a strong technical understanding, shape the team culture and continuously evolve our agile way of working, chair cross-team automation boards, own the overall Service Automation Roadmap, and represent the team towards customers and within projects
**What You Bring**
- excellent interpersonal, collaboration and communication skills with a strong customer focus
- the ability to express opinions openly, provide feedback and ignite the fire in others
- an open mindset, innovative ideas, willingness to continuously grow and support change
- domain know-how in IT, Automation and Software Development or System Engineering
- fluent in English, German or Spanish is an advantage
If you have any questions, please call Yuliya Stoyko at +34 917095993.- Job ID 5466
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