Change and Release Manager

Vor 4 Tagen


Zurich, Schweiz iET SA Vollzeit

For a **permanent** position at our client’s site (up to 60% home office possible within Switzerland), a mid-sized bank based in Zurich, we are looking for an experienced

Change and Release Manager (w/m/d)

In this exciting role, you will drive the implementation of agile Change and Release Management procedures, while ensuring that the banks overall change program is effectively planned and executed.

**Your Qualifications**:

- **Many years of experience as a Change and Release Manager within an IT Service Management/Service delivery or agile delivery environment**:

- **Experience with Service Now or another ITSM tool including practical experience implementing or managing processes**:

- Flexible and proactive personality with a structured and independent way of work
- Strong communication skills on all levels with the ability to set priorities
- **Fluent in English**, German is an advantage

**Your Responsibilities**:

- Responsible for driving the change and release transformation
- Managing priorities, quality targets are adhered to, and dependencies and risks are identified
- Support initiatives driving the technology transformation such as data analytics, event management, and process automation
- Lead a small team and manage external service providers
- Manage the banks release schedule, underpinning the delivery of strategic and transformation projects
- Ensure effective process execution, scope alignment with business priorities, delivery of expected value, and performance monitoring



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