Customer Parts Repair Manager
vor 2 Wochen
Your tasks
- Manage the repair orders to fulfil the contractual obligation in accordance with the existing processes (i.e 3rd party business, customer feedback, teardown process)
- Proactively manage and solve commercial and technical issues with the support of the internal organization and with proper tools (i.e. EOR)
- Proactively develop the customer business relation to retain and expand the existing business in close coordination with Sales, including customer visits and contract review meetings
- Manage the invoicing activity and monitor the account receivable for the assigned customers
- Plan, control, and report order fulfilment in accordance with Customer Agreement
- Manage customer agreement internal and external
- Assist in negotiation of contract amendments with customer in coordination with Sales
- Build strong customer relationship and manage customer feedback (EOR)
- Reply to customer request and queries in a timely and customer centric manner
- Manage customer disputes: monitor account payments and lead cash collection and escalate as necessary
- Organize customer visits (incl. eg performance review meetings, negotiations for upcoming orders, clarification of contractual amendments)
**Profile**:
- Excellent communication and analytical skills, ability to work with a solution-based approach.
- University Bachelor’s Degree in engineering and/or business administration with strong understanding of financial and commercial aspects
- Technical knowledge of engine parts repair and overhaul processes and technology incl. strong knowledge of costing and pricing methodologies within the Engine Parts repair Services business field
- Core competencies in business economics, commercial affairs and financial modelling
- Significant (3 + years) experience in customer related and leadership positions in the MRO Aviation Industry if possible
- Strong commercial background with strong communication and presentation skills
- Able to work under pressure, flexible, creative thinking and innovative
- Fluent in English, French or German is an add-on
Your chance
- An attractive position in a global and dynamic company
- Competitive employment conditions
- Opportunity for professional and personal development
- Thank you for your interest._
-
Customer Experience Manager
Gefunden in: beBee S CH - vor 4 Wochen
Zurich, Schweiz Novo Nordisk Health Care AG VollzeitPosition Customer Experience Manager Stellenbeschreibung Stellenbeschreibung Ort Zurich, Switzerland Stellenkategorie Project Management & Agile Bewirb dich jetzt Join Novo Nordisk and Shape the Future! Are you passionate about customer experience? Do you thrive on designing, orchestrating, and executing impactful customer engagement strategies?...
-
Technical Sales Manager Customer Service
vor 1 Stunde
Zurich, Schweiz SMS Concast AG VollzeitExpand your horizons by joining the team at SMS Concast AG, Zurich, as a **TECHNICAL SALES MANAGER CUSTOMER SERVICE (M/F/d)**: YOU ACT As Technical Sales Manager Customer Service, you will be responsible for the support of regional managers Technical Service for complex spare parts identification and/or customers’ technical questions. This role is key in...
-
Customer Success
Vor 2 Tagen
Zurich, Schweiz Taskbase VollzeitDo you want to join us on the journey of disrupting the digital learning market? Taskbase is changing the way we learn and teach. We’re convinced that personalized feedback is the future of digital learning, and we’re on a mission to give every student the right feedback at the right time. With a scalable B2B SaaS approach, we help publishers and...
-
Bottega Veneta Client Advisor Part-time
Vor 3 Tagen
Zurich, Schweiz Groupe Kering VollzeitSummary About us Bottega Veneta - inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic. **Job...
-
Customer Success Manager Schweiz
Vor 7 Tagen
Zurich, Schweiz billbox VollzeitCustomer Success Manager Schweiz (Zürich) Grüezi - Welcome - Willkommen bei der ! Werde Teil unseres Customer Success Teams für die internationalen und Schweizer Kunden in Zürich **Customer Success Manager / Customer Service Schweiz und International - Vollzeit** Wir bieten Dir: - Ein internationales Team im Herzen von Zürich in hellen Büros am...
-
Customer Success Manager Americas
Vor 7 Tagen
Zurich, Schweiz ABB Vollzeit**Customer Success Manager AMERICAS**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together,...
-
French & German Speaking Customer Success Manager
vor 20 Stunden
Zurich, Schweiz Parkdepot VollzeitTHE ROLE As Customer Success Manager Switzerland (M/F/x) you are the main contact for our new and existing B2B-customers in Switzerland and the DACH region. You guide them through the onboarding process, understand their needs and challenges, gather feedback, recognize opportunities for growth and help them take their parking lots into the digital era. The...
-
Senior Ticketing Customer Relationship Manager
Gefunden in: beBee S CH - vor 3 Wochen
Zurich, Schweiz Fédération Internationale de Football Association (FIFA) VollzeitTHE POSITIONThese are your key tasks: Proposes ticket sales phases, timelines, products and prices, as an input to the discussions concerning the ticketing strategy Liaises with other ticketing team members and other stakeholders, for the discussion and definition of the Ticketing Policy, Ticketing Strategy and Customer Service Solution for the FIFA...
-
Customer Success Manager/in
Vor 2 Tagen
Zurich, Schweiz Hotelcard AG VollzeitMöchtest du in der Online-Branche Fuss fassen und erste Arbeitserfahrungen sammeln bei einer jungen & innovativen Technologiefirma im Reisesektor? Hotelcard ist eine Online-Buchungsplattform für Hotels in der Schweiz und dem nahen Ausland. Gegründet 2009 wurde das Geschäftsmodell 2020 komplett überarbeitet und konsequent auf die Bedürfnisse der Kunden...
-
Lead Account Manager
Vor 6 Tagen
Zurich, Schweiz LHH VollzeitFor our client, a firm with focus on IT Solutions within Hybrid Cloud & Digital Workplace space, we are looking for a Sales Team Lead. **Responsibilities** - Establishment, maintenance and growth of the client base in German speaking part of Switzerland - Client advisory of hybrid cloud solutions based on VMware and HPE tech - Translation of project...
-
Global Customer Manager
Vor 4 Tagen
Zurich, Schweiz The Coca-Cola Company Vollzeit**What You’ll Do for Us** - Develop impactful and forward-thinking insights for operating unit, customer, and category-level digital business performance and opportunities, including industry/economic analysis, trend identification and impact sizing, and ad-hoc analysis. - Manipulate and analyze large data sets to distill actionable insights from data and...
-
Project Quality Manager
Vor 3 Tagen
Zurich, Schweiz Hitachi Zosen Inova Vollzeit**Project Quality Manager**: Hitachi Zosen Inova AG Zürich (Schweiz) Presence / Mobile Work experience Manager First Level Quality Management, Quality Assurance **About us**: - Zurich-based green-tech company Hitachi Zosen Inova (HZI) is a global leader in solutions for energy transition and circular economy including Energy from Waste (EfW) and...
-
Custom Success Manager
Vor 4 Tagen
Zurich, Schweiz DP Consulting AG Vollzeit**Custom Success Manager (m/w/d)** Arbeitsort: Zürich (Stuttgart optional) Unser Auftraggeber bietet ein neurowissenschaftliches und KI-gesteuertes Framework, mit dem Führungskräfte aus aller Welt innerhalb kürzester Zeit bahnbrechende Innovationen und Ideen entwickeln können. Die potenziellen Kunden bestehen aus erfolgreichen Unternehmen mit mehr als...
-
Onboarding Customer Success Manager
Vor 7 Tagen
Zurich, Schweiz Beekeeper VollzeitHave you ever wondered what tools frontline workers like manufacturing, construction, health care or hospitality employees use to work efficiently? Remember pin boards or paper processes? That is history! Beekeeper's platform is the beating heart for frontline businesses, as it combines all great features to make the frontline workforce successful and...
-
Assistant Store Manager
vor 2 Stunden
Zurich, Schweiz Specialized VollzeitAssistant Store Manager & Sales Clerk (part - or fulltime) For our Specialized Concept Store in Zürich Altstetten (ZH), Switzerland, we are searching for an Assistant Store Manager to support our Store Manager and the sales team in bringing more people onto our bikes to pedal the planet forward. HOW YOU’LL MAKE A DIFFERENCE - Act as store’s...
-
Laboratory Manager
vor 1 Woche
Zurich, Schweiz SwisSolution Human Capital AG VollzeitYou are an experienced Laboratory Manager, ready for the next step in a dynamic environment? Tasks - Organization, coordination, and execution of laboratory support services - Responsible for the ordering and warehousing process - Surveillance and monitoring of safety measures - Plan facility and equipment maintenance, repair, monitoring, and...
-
Junior Customer
Vor 3 Tagen
Zurich, Schweiz Conteo AG VollzeitWas bringt Menschen zusammen? Gute Geschichten und attraktiver Content. Conteo unterstützt Messeveranstalter, dass die Aussteller ihre Geschichten nicht nur offline am Event, sondern auch online auf unseren Plattformen erzählen - damit sich die richtigen Menschen einfacher treffen. Unsere Plattform wird bereits von über 35 Messen in der Schweiz und...
-
Customer Success Manager(In)
Vor 7 Tagen
Zurich, Schweiz Stratos Technologies AG VollzeitStratos Technologies AG ist ein 2016 gegründetes Schweizer IT Start-Up mit Sitz in Zürich. Wir digitalisieren und automatisieren Prozesse in der Automobilindustrie. Zu unseren internationalen Kunden zählen wir namhafte Automobilhersteller, Full-Service-Leasinggesellschaften, Versicherungen, Serviceanbieter im Aftersales und mehr. Für die Betreuung und...
-
Assistant Store Manager
Gefunden in: Talent CH C2 - vor 3 Wochen
Zurich, Schweiz Specialized Switzerland Retail GmbH VollzeitAssistant Store Manager & Sales Clerk (part- or fulltime) For our Specialized Concept Store in Zürich Altstetten (ZH), Switzerland, we are searching for an Assistant Store Manager to support our Store Manager and the sales team in bringing more people onto our bikes to pedal the planet forward. HOW YOU’LL MAKE A DIFFERENCE Act as store’s...
-
Mechanical Project Manager
vor 1 Stunde
Zurich, Schweiz GiGroup VollzeitFor an internationally renowned and prestigious customer, we are looking for a Mechanical Project Manager **Location**: Zurich Airport **Responsibilities**: - Build & Solidify relationships with clients and local suppliers. - Scouting new local suppliers - Manage project deliveries. - Accounting, incoming invoice management, purchase orders. - Coordinate...