Customer Service Assistan
vor 5 Monaten
**Customer Service Assistan**:
- Date: Aug 29, 2024- Location: Geneva- Company: Shiseido- Country/Region: CH- Department:
- Custom Field 4: Employee (Fixed-term)- Company: ShiseidoTâches principales
- Gestion des commandes clients
- Gestion de la relation quotidienne vis-à-vis des clients (commandes, expéditions, réclamations, questions) : contacts téléphoniques et courriels quotidiens en français, allemand, suisse-allemand anglais et italien
- Assurer la fiabilité et la mise à jour de la base de données clients
- Suivi et communication mensuelle des indicateurs de performance du service clients
- Facturation des commandes marchandise
- Assurer le traitement du courrier
Profil:
Vous êtes au bénéfice d'une formation commerciale, CFC, Maturité, ou universitaire.
De langue maternelle française, vous possédez d'excellentes connaissances en allemand, en anglais serait un plus.
Vous avez une affinité pour le monde de la beauté et les fragrances.
Vous aimez relever des défis. Travaillez seul mais dans le cadre d’une équipe soudée.
Vous êtes reconnu pour être une personne orientée client, avec une excellente fibre commerciale.
Si ce travail suscite votre intérêt, n’hésitez pas à postuler
Contrat à durée limité pour 6 mois.
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