Digital Operations Manager
Vor 2 Tagen
Job ID 543
**Your responsibilities**:
- Managing, maintaining and helping to update the operational model of the marketplace
- Contributing in the implementation of the digital sales strategy
- Defining and own the supply-side workflow, including suppliers' requests, listing submission & qualification
- Managing the gallery acquisition process for the Marketplace
- Establishing and maintaining exclusive relationships with galleries
- Driving the delivery of the business action plans by working with the rest of the business
- Removing blockers and make operational improvement recommendations where appropriate
- Proactively identifying operational bottlenecks and help build scalable solutions
- Managing gallery accounts and overseeing the operational setup of customer accounts
- Managing external relationships to ensure day to day operational efficiencies within global digital sales
- Responsible for meeting defined sales targets at local and global levels.
- Understanding customers' key business drivers and supporting the team in using this knowledge for creating profitable business
- Acting as a source of expertise and coaches others in own area
**Your profile**:
- Expertise in Digital/ Web content/ Online / Ecommerce operations
- Professional experience within the art industry, preferable within a digital platform and/or gallery context
- Ideally educated to degree in Technology, Marketing or Business field and/ or equivalent and relevant commercial experience
- Experience from and understanding of Sales & Marketing activities
- Sales and marketing driven, open-minded, dynamic and business-oriented personality, strong ability to lead high-performing virtual teams.
- Experience in marketplace sales or account management is a plus, as well as a proven success record of client acquisition and retention
**Your employer**:
- The MCH Group is a leading international live-marketing company with a comprehensive services network spanning the entire exhibition and event market
- We develop traditional trade fairs to modern platforms and communities.
- Our exhibition portfolio includes around 90 own and guest exhibitions, and we complete around 1800 projects worldwide each year
- Our nearly 700 colleagues are active all over the globe
What to expect? Flexible working hours, a modern infrastructure, good social security, appealing benefits and a dynamic environment. You will find more information on the MCH Group here.
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