Team Assistant
vor 2 Monaten
This temporary position is located in the Visitors' Service, United Nations Information Service, Geneva, Strategic Communications Division of the Department of Global Communications. The Team Assistant reports to the Chief, Visitors' Service. The Visitors’ Service at the United Nations Office at Geneva (UNOG) manages the guided tour operations at the Palais des Nations. The objective is to promote the ideals and activities of the United Nations to the widest audience possible, and to promote the United Nations Office at Geneva.
**Responsibilities**:
Within limits of delegated authority, Team Assistants at this level may be responsible for the following duties:
- Welcomes groups and individual visitors upon arrival, and dispatches groups in accordance with the daily schedule.
- Adapts schedule as required to meet exigencies.
- Produces access badges through UNOG’s Indico accreditation system
- Also responds to telephone queries concerning ticket prices, opening hours of the Visitors’ Service and registration of group reservations.
- Conducts daily verification of reservation plans, itinerary of the visits, the availability of meeting rooms and any other special requirements.
- Briefs guides on an ongoing basis and coordinates their work.
- Assists in the preparation of publicity materials (including online materials) and maintains contacts with publicity organizations, suppliers and tourist bureaus and clients.
- Records dispatching data and generates statistical data on the number and profile of visitors. Contributes to the statistical dashboards.
- Conducts guided tours when necessary, including high-level official visits, in a minimum of three working languages
- Performs other administrative tasks (such as filing) as needed.
Competencies
Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
Planning & Organizing: Understands goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
Education
High school diploma or equivalent is required.
Work Experience
A minimum of three (3) years of experience in general office and administrative support with experience involving client-relations is required.
Experience in working with professional event booking and accreditation systems is desirable.
Experience working in a multilateral organization is desirable.
Languages
English and French are the working languages of the United Nations Secretariat. For this position, fluency in French and knowledge of English is required.
Assessment
Special Notice
- While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post.
- Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service.
United Nations Considerations
Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.
Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process.
Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.
Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline
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