Aktuelle Jobs im Zusammenhang mit Global Business Partner Customer Experience - Schaan - HILTI
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Global Process Manager
vor 4 Monaten
Schaan, Schweiz HILTI VollzeitWHAT'S THE ROLE? In this challenging and exciting position, you will contribute to the development and implementation of global logistics solutions. You will collaborate with a wide variety of stakeholders to ensure the seamless integration and maintenance of logistics services, standards, and processes. You will act as a project champion to drive...
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Global Segment Manager
vor 3 Monaten
Schaan, Schweiz HILTI Vollzeit**What's the role?**: As a Global Segment Manager, you will play a key role and drive the global Power Equipment Manufacturer business for Hilti. You will be part of the global Energy & Industry team and be responsible for the development of our market reach and product offering to grow the Power Equipment Manufacturer segment globally. You will work...
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Global Process Manager Customer Engagement M/w/d
vor 4 Monaten
Schaan, Schweiz Ivoclar Vivadent AG Vollzeit**Ob fachlich oder menschlich - Wir bei der Ivoclar Gruppe unterstützen Zahnärztinnen und Zahnärzte, Zahntechnikerinnen und Zahntechniker sowie Dentalhygienikerinnen und Dentalhygieniker weltweit bei ihrem Anspruch und ihrer Passion: den Menschen heute wie morgen die bestmögliche Mundgesundheit und Lebensqualität zu sichern. Aus Überzeugung. Um...
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Controller Global Strategic Marketing
vor 4 Monaten
Schaan, Schweiz HILTI Vollzeit**What's the role?**: In this role you will act as the Controller for Global Strategic Marketing department. You will work with many functional stakeholders (e.g., Senior management, Global Finance, Marketing, Legal, Procurement, Global IT) to steer Global Strategic Marketing’s forecast process & investment plans which contributes to Hilti’s sustainable...
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Head of Global Marketing Communication
vor 4 Monaten
Schaan, Schweiz HILTI Vollzeit**What's the role?**: We are shaping the digital future at Hilti and we are looking for a Head of Marketing Communication to play an active role in this journey. As Head of Marketing Communication, you will drive and influence the change by crafting and implementing a marketing communication vision for our customer communication at Hilti with your...
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Global Category Manager Vehicle
vor 4 Monaten
Schaan, Schweiz HILTI Vollzeit**What's the role?**: We spend 150 million francs on our iconic cars, fuel and services related to vehicle management across the planet. Leasing providers, car manufacturers (OEMs), maintenance services and more. Your role is to manage this category and its strategic projects. Ultimately, you are the trusted business partner for our ten regional and 60 local...
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Coordinator Global Customs
vor 4 Monaten
Schaan, Schweiz Ivoclar Vivadent AG Vollzeit**Ob fachlich oder menschlich - Wir bei der Ivoclar Gruppe unterstützen Zahnärztinnen und Zahnärzte, Zahntechnikerinnen und Zahntechniker sowie Dentalhygienikerinnen und Dentalhygieniker weltweit bei ihrem Anspruch und ihrer Passion: den Menschen heute wie morgen die bestmögliche Mundgesundheit und Lebensqualität zu sichern. Aus Überzeugung. Um...
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Global Product Manager Steel Protection
vor 4 Monaten
Schaan, Schweiz HILTI Vollzeit**What's the role?**: As a Global Product Manager, you will be responsible to create a global product portfolio strategy for the steel protection product basket & lead the worldwide market introduction. You will define the future products' vision and own the roadmap together with your technical counterparts. You will work closely with our development team,...
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Assistant to Global Head of Strategic Marketing
vor 4 Monaten
Schaan, Schweiz HILTI Vollzeit**What's the role?**: In this role you will support the Head of Global Strategic Marketing in all administrative, secretarial and team management tasks. **Who is Hilti?**: For the sixth time in the past 11 years, Hilti has been named one of the best employers by Great Place to Work. A family-established company, we are over 32,000 employees based in 120...
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Project Leader New Business
vor 4 Monaten
Schaan, Schweiz HILTI Vollzeit**What's the role?**: As a Project Manager in our New Business Team, you are responsible to take business opportunities from the definition phase to a successful launch into our global markets. You manage interdisciplinary project teams with full responsibility on on-time delivery, project resources, quality and return on invest. By orchestrating all the...
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Global Product Manager Measuring
vor 4 Monaten
Schaan, Schweiz HILTI Vollzeit**What's the role?**: As a Global Product Manager, you will be responsible for the global portfolio of point and line laser tools. You will define the products' vision and own the roadmap together with your technical counterparts. You will work closely with our development team, with customers, with our sales organisation and with external business...
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Global Product Manager
vor 4 Monaten
Schaan, Schweiz HILTI Vollzeit**What's the role?**: As a Global Product Manager, you will be responsible for the global portfolio of cordless impact wrenches and our newly launched Active Torque module. You will be responsible for defining the vision of these products and collaborating with technical counterparts to create a roadmap. Working closely with our development team, customers,...
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Global Trainee Program
vor 4 Monaten
Schaan, Schweiz HILTI VollzeitWHAT'S THE ROLE? We are on the lookout for the next generation of leaders in Operations (After Market Service, Global Manufacturing) and you can be part of it. As a high-performing and post-graduate talent, you can think outside the box and come up with innovative solutions to complex problems. We encourage you to question the status quo and share your...
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After Market Service Global Lean Manager
vor 4 Monaten
Schaan, Schweiz HILTI Vollzeit**What's the role?**: Take the opportunity to be part of our After-Market Service Excellence Team, with the chance to travel worldwide to utilize your knowledge and passion for Lean to make an impact on our business. Develop people and drive projects across the entire Tool Repair Service Network to transform the lean mindset to the next level! Are you ready...
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Global Product Manager
vor 4 Monaten
Schaan, Schweiz HILTI Vollzeit**What's the role?**: As a Global Product Manager, you will be responsible for the global portfolio of high-performance cordless drill drivers. You will play a pivotal role in defining the vision for the products' vision and owning the roadmap together with your technical counterparts. Additionally, you will work hand in hand with customers, our dedicated...
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Intern - Global Product Management (M/F/x)
vor 4 Monaten
Schaan, Schweiz HILTI Vollzeit**What's the role?**: As an Intern - Global Product Management, you will step into the shoes of a Product Manager for a specific product portfolio in one of our many Business Units (f.ex. BUs Anchors, Software, Measuring, Fire Protection, Direct Fastening, Power Tools & Accessories). You will help identifying gaps in our offering and defining the relevant...
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Global Trainee Program
vor 4 Monaten
Schaan, Schweiz HILTI VollzeitWHAT'S THE ROLE? We are on the lookout for the next generation of leaders in Operations (After Market Service, Global Manufacturing) and you can be part of it. As a high-performing and post-graduate talent, you can think outside the box and come up with innovative solutions to complex problems. We encourage you to question the status quo and share your...
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Intern - Global Product Management (M/F/x)
vor 4 Monaten
Schaan, Schweiz HILTI VollzeitWHAT'S THE ROLE? As an Intern - Global Product Management, you will step into the shoes of a Product Manager for a specific product portfolio in one of our many Business Units (f.ex. BUs Anchors, Software, Measuring, Fire Protection, Direct Fastening, Power Tools & Accessories). You will help identifying gaps in our offering and defining the relevant...
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Global Strategic Project and Process Manager
vor 3 Monaten
Schaan, Schweiz HILTI Vollzeit**What's the role?**: You are creative and passionate about digital transformation and excel in analytical conceptual work? A Global Strategic Project & Process Manager needs exactly that! The purpose of this role is to define, design and optimize the indirect procurement processes. You will standardize our processes and digital solution landscape to reach...
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Global Category Manager Facility
vor 4 Monaten
Schaan, Schweiz HILTI VollzeitWHAT'S THE ROLE? We spend over one hundred million francs on, in and related to our physical facilities across the planet. Offices, stores, plants and more. Your role is to manage this sourcing category and its strategic sourcing projects. Ultimately, you plot the path and lead the execution to bring us to best-in-class sourcing in the facilities category....
Global Business Partner Customer Experience
vor 4 Monaten
**What's the role?**:
We are looking for a driving force to join our Customer & Market Insights team which has the mission to give our customers a voice and to bring in the outside-in perspective. The team follows the motto: From facts to insights to impact. The customer & market insights team is part of the Hilti Corporate Development team.
**Who is Hilti?**:
If you’re new to the industry, you might nothave heard of us. We provide leading-edge tools, technologies, software, andservices for the global construction industry, and beyond. At Hilti strongcustomer relationships create solutions that build a better future, where thereis pride and a sense of belonging across our 120 global locations. It’s wherepeople explore possibilities, leverage their potential, own their personaldevelopment, and grow lasting careers.
**What does the role involve?**:
As a business partner within the Customer Experience Insights team you act as an ambassador of the customer to inspire strategic decisions. By steering global trackers that measure the overall customer relationship, developing solid ad-hoc research plans, selecting the appropriate techniques and partners, translating research findings into business recommendations, and converting clear facts into strategic insights you will ultimately guide the customer experience in our markets.
As a change agent you will advocate the use of best in class methods in the field of customer relationship measurement to increase our competitive advantage. With a customer-oriented mind-set and can-do attitude, you play a vital role in driving customer centricity at Hilti.
Our global head office is a multicultural workplace extraordinaire, with65 different nationalities working with a shared set of values and mindset.
**What do we offer?**:
You will be working with a team of people striving for excellence, with an open, inclusive and supportive culture. Bring your own perspective and achieve results together with others.
Come to a place where you will own your development and career journey: global or local, cross-functional or as a specialist. If you’re willing to go the extra mile, there is no limit to what you can achieve.
Relish the views from our modern and state-of-the art offices. Enjoy a variety of healthy foods from the campus restaurants, keep in shape at the in-house gym, or commute with our e-bikes free of charge. You will be amazed what the alpine life has to offer.
**What you need is**:
- You hold an MBA/master’s degree in business, marketing, market research or related fields
- You have 5-7 years proven experience in the market research area (on agency side or in-house) and with a variety of qualitative and quantitative market research tools and methods, esp. with large-scale (loyalty/satisfaction) trackers; experience in the B2B sector is an asset
- Your working style is proactive and solution-oriented, and you stand out with analytical and organizational skills
- You have strong interpersonal capabilities to successfully perform in a global matrix environment and to manage stakeholders
- You are a strong communicator who inspires discussions and promotes the team’s vision with fluency in English
**Why should you apply?**:
Every day we imagine new ways at HILTI to solve the challenges our customers face, we never stop to improve.
You are passionate to contribute to that mission by offering market research solutions to business needs and driving change by further shaping our research methodologies in the field of customer relationship measurement. You have thirst to learn, courage to challenge and desire to develop things, including yourself. You’re looking for a company that gives you the opportunity to pursue your interests across functions and geographies, where a job title is not considered a destination but the starting point.- For non-EU / EFTA citizens: Please state your eligibility status to work in Switzerland / Liechtenstein and note that if you do not own a valid Swiss / Liechtenstein work permit, Hilti cannot guarantee your final employment due to authority regulations.- Hilti is an equal opportunity employer.
