Boutique & Sales Manager

vor 3 Wochen

Geneve, Schweiz Watchfinder Vollzeit

Code de référence: 94884**Boutique & Sales Manager**:

- Watchfinder- Genève, GE, CH- PermanentPourquoi Watchfinder? Depuis sa création en 2002, Watchfinder & Co. est devenu le plus grand revendeur de montres de luxe d’occasion. Avec plus de 5.850 montres disponibles parmi plus de 50 marques dont Rolex, Omega et IWC, des boutiques à travers tout le Royaume-Uni et désormais en France, et un centre de service agréé par les maisons horlogères, il n’existe pas de meilleur endroit pour trouver votre prochaine montre de luxe. Depuis le rachat du groupe Richemont en 2018, la France est le premier pays d’expansion internationale. Participez au développement de ce projet novateur, dynamique afin d’assurer le succès de l’ouverture de notre première boutique parisienne

ROLE OVERVIEW:
Sales Responsibility
- Responsible for success and performance of the Boutique
- Responsible for Boutique Commercial plan, implementation, and results monitoring
- Needs to deliver strong personal business numbers to support and lead sales by example
- Overseeing and assisting in stock takes

Luxury Retail Experience Responsibility
- Ensure that customer experience is tailored to Luxury Maison brand standards
- Sales Floor
- Back office
- Operations
- Client Relationship
- Responsible for merchandising the store so that all display cabinets are always full, the most performant and always presentable in the best way

Boutique Operations, Retail back office and Procedure Responsibility
- Ensuring Compliance with ALL Richemont / Watchfinder process and procedure
- Overseeing and being accountable for cash handling and the tills
- Managing PDQ receipts - storage and transportation
- Regularly liaising with the Swiss country manager to discuss, review and implement necessary changes to strategic or procedural planning

Boutique team performance and well-being responsibility
- Coaching the teams and monitoring performance through planning and development areas
- Appraising positive results achieved by employees
- Creating and managing staff rotas so that cover is provided at all times.
- Coordinating daily meetings, appointment planning and reports

PEOPLE MANAGEMENT
- Build high performing teams: Attract people with a winning attitude to succeed; develop and drive individual and team performance through an open feedback culture. Responsible for identifying top and rising talents and developing them in collaboration with HR.
- Provide leadership and direction for the teams ensuring they have clarity and are enabled to successfully drive and support the overall company direction.
- Set individual objectives and KPI’s, provide guidance and conduct regular appraisals of team members, ensuring the proper development of personnel and supporting the growth of talents
- To utilise staff from both stores to help with cover and best practice sharing.

KEY COMPETENCIES
- Excellent Sales driven person
- Structured approach with exceptional time management skills
- Attentive with the ability to coach and develop your team
- The ability to negotiate and experience of negotiating using part exchange
- Thrives when working in a fast paced environment
- Good understanding and practice of HR procedures
- Ability of working with KPI’s and retail standards
- Result driven and resilient
- Luxury Maison sensibility and Mindset

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