Account Executive

vor 14 Stunden

Schweiz Microsoft Vollzeit

The Client Executive at Microsoft leads our most valued customers into the digital age. Embracing a challenger mindset, the successful Client Executive manages, orchestrates and leads their virtual teams and closes opportunities with customers that produce transformative business outcomes.

The Client Executive will be responsible for the following:
**Customer Outcomes Manager**
Understands customer drivers and business outcomes of digital transformation and contributes to Digital/transformation with the customer; initiates conversations with customers on digital transformation for assigned accounts. Ensures line-of-business wins are captured (e.g., testimonials) for referencing.
**Sales Leadership Pivoting to Industry**
Develops an understanding of the customer's industry and the needs of each assigned account and identifies opportunities to drive optimizations and new digitalization solutions/ideas based on their needs and strategies; works on behalf of the customer.
**Executes on Account Plan & Goals**
Manages and executes plans for multiple accounts to ensure Microsoft targets and customer business needs are met; coordinates with extended virtual teams and holds self and the team accountable for executing on plans and meeting customer needs; outlines revenue targets to deliver on account plans; orchestrates extended team and embraces partners to scale business; ensures sales consumption and adoption goals on target.

**Responsibilities**:
Customer Engagement
- Proactively cultivates relationships with customers and uses Microsoft sales strategies with executive and business and technical decision makers at high levels of the customer's organization to establish alignment and secure buy-in and execution.
- Assists partners in joint-selling by establishing joint desire to create new go-to markets.
- Proactively develops a comprehensive understanding of customer's business needs and strategies for each assigned account, of their priorities, and of the industry direction.
- Creates trust to influence for impact and acts as a trusted advisor to help the customer transform its business model.
- Leads digital transformation for assigned accounts to drive business outcomes and create business value for customers.

Account Management
- Develops and oversees the execution of account plans for multiple accounts and works to ensure engagements yield high volume sales for both Microsoft and the customer that are on track with goals, budgets, and forecasts.
- Leads multiple, diverse and high-performing teams and coordinates with internal industry experts on account planning and execution for various accounts.
- Oversees a complex/multiple account(s) and leads planning and prioritization efforts to anticipate and ensure appropriate responses to account needs.
- Develops strategies to manage pipeline and meet sales goals by reviewing forecasts, assessing and mitigating risks, and ensuring strategy alignment with business priorities.
- Leads virtual teams to properly re-adjust priorities, all while maintaining a high level of commitment and accountability.
- Expands network of key internal and external partners and other business decision makers in customers' accounts to grow sales and partner impact
- Drives joint solutions with partners.

Sales Excellence
- Actively seeks customer feedback of assigned accounts regarding ways to identify and understand the drivers of satisfaction and/or dissatisfaction.
- Helps in the creation of long-term strategies aimed at maintaining levels of customer satisfaction.
- Engages decision makers of assigned accounts to clearly articulate Microsoft's value proposition aligned to customer's business objectives.
- Develops compelling, value-proposition presentations (e.g., with the use of business cases) and specialized business plans for customers that drive business outcomes.
- Develops and implements plans for maximizing upselling/cross-selling.

Industry Knowledge
- Leverages a strong knowledge of the Public Sector Industries and of Microsoft's product landscape, solutions, and strategy to address customer's needs.
- Proactively coordinates with internal and external network of industry experts (e.g., industry solutions executives, industry specific partners) to build strong knowledge of the industry and the competitive landscape. Leverages deep understanding of their customer to shares knowledge with virtual team and promote customer business perspectives.

Other
- Embody our culture and values
- #NEXTPLAY

**Qualifications**:
Required/Minimum Qualifications
- Solid experience working in an industry (e.g., Government, Education), driving digital transformation, or other relevant work experience (e.g., consulting, technology
- OR Bachelor's Degree in Business, Technology, or related field AND proven years of experience working in a relevant industry (e.g., Government, Education), driving digital transformation, or other relevant work experience (e.g., consulting, technology)
- OR Mast

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