Digital Client Partner Executive

vor 5 Monaten

Schweiz Intellias Vollzeit

**Meet your recruiter**

**Stephen Palmer**Vacancy details**
- Management
- Manager
- Manager
- Switzerland- Remote

At Intellias, we make things happen. We embrace creative solutions, write clean code, and strive for greatness. That is how we transform ideas into reality. From autonomous driving solutions to an AR-driven travel app, and ChatGPT-powered solutions for brand performance, we are working on projects for Fortune 500 clients.
- Our rapidly growing team of 3,200 works in 14 countries and multiple cities. As part of our team, you’ll see firsthand the people-first culture that focuses on the individuals instead of processes. We value flexibility, autonomy and inclusivity; we fully support your skill and career development.
- Join our dynamic, multicultural community of lifelong learners so that together, we can make the next great idea come to life.

**What project we have for you**
- The Client Partner’s role is to oversee a portfolio of assigned customers and, working closely with the delivery organization, develop new business from them, as well as actively seek new sales opportunities within those companies and via their referrals. In addition to that Account Managers will be taking part in pre-sales process to help delivery convert the leads and opportunities brought by sales into clients and new revenue streams.

**What you will do**
- Serve as the lead point of contact for all strategic discussions with the customer with the aim to profitably grow the customer account via upselling and cross-selling opportunities.
- Build and maintain strong, trustful, long-lasting client relationships.
- Negotiate contracts and close agreements to maximize profits.
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
- Work in close collaboration with delivery teams to ensure the timely and successful delivery of our services according to customer needs and objectives.
- Develop new business with existing clients and/or identify areas of improvement to meet targets.
- Forecast and track key account metrics.
- Prepare reports on account status.
- Collaborate with sales and delivery teams to convert new leads and opportunities into customers and revenue streams as part of a pre-sales process.
- Assist with challenging client requests or issue escalations as needed.

**What you need for this**
- Proven work experience (at least 2-3 years) in a customer facing role in a B2B context working with US and Western European clients, ideally within the outsourcing / outstaffing market.
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.
- Excellent listening, negotiation and presentation abilities.
- Strong verbal and written communication skills.
- Ideally, experienced in delivering client-focused solutions in accordance with customer needs.
- Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail.
- Solid experience with MS Office (particularly MS Excel and Powerpoint) or equivalents (GSuite etc), also beneficial to have CRM SW experience.

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