Customer Service Administrator
vor 9 Stunden
Arxada is a pioneering leader with a powerful legacy: Over 120 years of creating specialty chemicals and solutions that potentiate the performance of our customers and their products. Our solutions, our expertise and our support help them to perform better - to be more efficient, more effective and more sustainable. We are passionate about empowering high performance and enabling our employees, partners and customers to realize their full potential. Together we make daily life safer, cleaner, healthier and greener. If you like making a difference, we are the company for you
Arxada is looking for a Customer Service Administrator for a one-year contract, based in Basel or in Visp (Switzerland).
As Customer Service Administrator, you interact directly with the customers, executing day-to-day complex activities within order process and logistics to ensure smooth operation with data accuracy and quality. You act as a bridging function in the value chain between inbound (e.g. Operations, Procurement, Supply Chain) and outbound focused functions (e.g. Marketing, Sales), facilitating information collection to handle customers’ queries.
Key responsibilities:
- Process complex customer orders in SAP.- Dealing with our Bank in regard of Letter of Credits.- Plan shipment to customers, using complex logistics routes.- Liaise with manufacturing and planning to ensure availability of product.- Liaise with Logistics to ensure shipments meet customer requirements.- Manage import / export, shipping and other associated documentation.- Handling and reporting of customer and vendor complaints and responsibility for Quality and DMS assistance at Basel office.- Creating invoices or credit notes and request special export documentation in cooperation with the chamber of commerce or embassy.- SAP master data management for customers.
Key requirements:
- Excellent experience in customer service environment.- Understanding and knowledge of shipping inside and outside of Europe.- Knowledge of supply chain. Good business understanding combined with basic technical understanding (“language of the customer”).- Ability to thrive in fast-paced environment, multitasking while keeping focus on the customer.- Talented in tactfully handling stressful and difficult situations.- Team player, self-driven, can-do attitude, curious, interested in Fine Chemical markets and in general in taking up a new challenge in a competitive environment.- Excellent skills for MS Office and SAP.- Excellent communicator in both English and German, Swiss-German and French is an asset.- Job at this level has significant element of problem solving using own judgement and experience.
Arxada - Potentiating Performance
-
Customer Service Administrator
vor 1 Tag
Basel, Schweiz Lonza Vollzeit**Arxada **is a pioneering leader with a powerful legacy**:O **ver 120 years **of creating specialty chemicals and solutions that potentiate the performance of our customers and their products. Our solutions, our expertise and our support help them to perform better - to be more efficient, more effective and more sustainable. We are passionate about...
-
Customer Service Administrator
vor 1 Tag
Basel, Schweiz Arxada VollzeitSwitzerland, Visp **Arxada** is a pioneering leader with a powerful legacy**:O**ver 120 years **of creating specialty chemicals and solutions that potentiate the performance of our customers and their products. Our solutions, our expertise and our support help them to perform better - to be more efficient, more effective and more sustainable. We are...
-
Customer Services Team Leader
vor 1 Tag
Basel, Schweiz Hawker Pacific VollzeitSummary: Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of...
-
Customer Service Assistant
Vor 5 Tagen
Basel, Schweiz Thermo Fisher Scientific VollzeitCustomers globally rely on our extensive range of products and services— from life-saving medicines to lab essentials to next-generation instruments. Our Operations team leverages our PPI (Practical Process Improvement Business System) to manufacture and produce these products and continuously improve productivity and quality all while contributing to our...
-
Customer Service Agent
Vor 6 Tagen
Basel, Schweiz Brenntag Vollzeit**Customer Service Agent**: Our team in **Basel** currently has an opening for a **Customer Service Agent** > **YOUR ROLE & RESPONSIBILITIES**: - Verantwortung für die gesamte Auftragsabwicklung (Bestellannahme, Auftragsbestätigungen, Auslieferung, Transportaufträge, Terminkoordination) - Selbständige, eigenverantwortliche Planung und Bearbeitung von...
-
Customer Service Agent
Vor 4 Tagen
Basel, Schweiz Brenntag Vollzeit**Customer Service Agent**: Our team in **Basel** currently has an opening for a **Customer Service Agent** **YOUR ROLE & RESPONSIBILITIES**: - Verantwortung für die gesamte Auftragsabwicklung (Bestellannahme, Auftragsbestätigungen, Auslieferung, Transportaufträge, Terminkoordination) - Selbständige, eigenverantwortliche Planung und Bearbeitung von...
-
Basel, Schweiz Jet Aviation AG VollzeitYou are focal point of contact for our customers, visitors, suppliers. They notify appropriate parties of their arrival and greet and guide customers in a welcoming, friendly, and respectful manner and make sure the customer feels at home. It will be your task to deliver uncompromising customer service standards. If a customer has a specific request, you...
-
Basel, Schweiz Hawker Pacific VollzeitSummary: Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of...
-
Digital Customer Service Manager
Vor 2 Tagen
Basel, Schweiz MCH VollzeitJob ID 534 **Your responsibilities**: - Be the escalation point for customer issues. - Support the Digital Sales team with feedback and insights on customer experience. - Support community managers to improve conversion and subscription rates. - Manage inbound flow and settings across the main markets. - Fulfill reporting requirements on service's...
-
Customer Service Manager
Vor 4 Tagen
Basel, Schweiz professional.ch Vollzeit**Customer Service Manager **:Arbeitsort Basel Pensum 80-100% Arbeitsbeginn sofort oder nach Vereinbarung Zur Verstärkung unseres Mandats in der Bankenbranche ***suchen wir für das Key Account Management Team in Basel per sofort oder nach Vereinbarung eine engagierte und belastbare Persönlichkeit als Customer Service ManagerIn mit ausgeprägter...
-
Dtc Customer Service Lead, Europe
vor 1 Woche
Basel, Schweiz On AG VollzeitAt a Glance: As an On Customer Service Lead with a focus on E-Commerce (DTC), your number one job is to ensure On’s customers are happy! Part of your goal is to help us become the best sports company in the industry. With your experience in a DTC customer focused environment, you will bring the necessary expertise of working with accounts and retail...
-
Accounts Payable Administrator
vor 1 Tag
Basel, Schweiz Jet Aviation VollzeitAs the Accounts Payable Administrator you will be responsible for the financial accounting of one or more Jet Aviation entities in the Financial Services team within the Finance department. You will be collaborating closely with other Finance departments to ensure that accounting is aligned and executed effectively. **Main Responsibilities**: - Independent...
-
Basel, Schweiz Regent Beleuchtungskörper VollzeitRegent Lighting mit Sitz in Basel beschäftigt rund 600 Mitarbeitende in sechs Ländern, ist Marktführer in der Schweiz und einer der führenden Leuchtenhersteller in Europa. Über Distributionspartner werden unsere Produkte international in 35 Ländern vertrieben. Unsere Abteilung Customer Service und Auftragsabwicklung am Hauptsitz in **Basel** bildet...
-
Sachbearbeiter/in Customer Service 80%
Vor 6 Tagen
Basel, Schweiz pks-jobs.ch Vollzeit**Referenz**: Sachbearbeiter/in Customer Service 80% - 100% (m/w/d) **Kategorie**: Kaufmännisch **Region**: Basel Das als Familienbetrieb gegründete KMU beliefert seine Kundschaft seit über 30 Jahren zuverlässig mit Verbrauchsmaterialen aus dem Non Food-Segment. Das Unternehmen ist mittlerweile Bestandteil einer international tätigen Firmengruppe und...
-
Site Lead Customer Service
vor 1 Woche
Basel, Schweiz Thermo Fisher Scientific Vollzeit**Position Summary**: **Key Responsibilities**: - Leadership of the local team, which consists of three people. Performing PMDs, looking after the individual feelings, and consolidating needs. - Coordination of holidays and absences to avoid customer presence on-site requirement is met. - Support and ensure team goals and visions. - Complete different...
-
Cash Administrator Europe
Vor 6 Tagen
Basel, Schweiz Richemont VollzeitCode de référence: 71342**Cash Administrator Europe - Richemont Europe - Fixed Term**: - Richemont- Villars-sur-Glâne, FR, CH- Fixed TermRichemont, l’un des leaders mondiaux dans le secteur du luxe, possède différentes Maisons spécialisées dans la joaillerie, l’horlogerie et les accessoires haut de gamme. Chaque Maison incarne fièrement une...
-
Customer Service Director
vor 1 Tag
Basel, Schweiz Officine Panerai VollzeitReference Code: 98731**Customer Service Director (H/F/X)**: - Neuchatel, NE, CH- PermanentFounded in 1860 in Florence as a workshop, shop and subsequently school of watch-making, Panerai is renowned for producing high-precision instruments for the Italian Navy with a pulse on innovation and function. Protected by military secrets, these creations were only...
-
Recruiting Administrator
Vor 6 Tagen
Basel, Schweiz Viking Cruises VollzeitViking is a strong and dynamic company - with a growing fleet of more than 80 river ships, seven ocean vessels, two explorer ships and a Mississippi River ship. Our guests experience all the comfort and elegance of our award-winning fleet cruising over 100 itineraries around the world. The Recruiting Administrator supports the Recruiting team with all...
-
System Administrator
vor 1 Woche
Basel, Schweiz ROCKEN Vollzeit**Lohn - 85'000 - 115'000**: Unser Rocken Partner ist einer der Technologie-Partner des Bundes und ein essenzieller Bestandteil der Schweiz. In einem eingespielten und dynamischen Team geht unser Partner Herausforderungen in faszinierenden Aufgabenbereichen an und bieten dir dabei vielfältige Möglichkeiten zu deiner professionellen...
-
System Administrator in
vor 9 Stunden
Basel, Schweiz ROCKEN Vollzeit**Deine Verantwortung**: - Du screenst die Performance und Kapazität der ICT-Infrastruktur - Hardware wird von dir installiert und gewartet (Arbeitsplatzsysteme, Peripheriegeräte, Server, Netzkomponenten, Kommunikationsmittel und Schnittstellen) - Du administrierst die User Rights und entwickelst das Sicherheitskonzept weiter - ICT-Services werden von dir...
