Staff Health Unit Manager

vor 1 Woche

Geneve, Schweiz Médecins Sans Frontières Suisse Vollzeit

We are currently seeking a Staff Health Unit (SHU) Manager to join our team at MSF Operational Centre Geneva (OCG). In this role, you will have the crucial responsibility of overseeing the health and well-being of all OCG staff. This encompasses various aspects, including preparing staff members before deployment, delivering preventive and curative physical and mental health care, and effectively managing health risks associated with field assignments. Your leadership will be instrumental in ensuring that our diverse team of medical professionals and psychologists consistently provide high-quality and holistic services to MSF staff.

As the SHU Manager, you will collaborate closely with the SHU team, comprising 2 psychologists, 2 medical doctors, and an intern. Together, you will offer vital technical support to the field and different OCG entities in developing, implementing, and regularly updating health policies designed to safeguard the well-being of all MSF employees.

**Responsibilities**:

- Ensure that all MSF staff are adequately prepared before going on field assignments
- Ensure that the health and well-being of MSF staff are adequately supported whilst on mission
- Provide technical support to the field and to the different OCG entities in the development, implementation, and regular update of health policies
- Manage the SHU team, consisting of 2 psychologists, 2 medical doctors, and an intern
- Ensure high standards of quality, medical ethics, and professional integrity are maintained

**Team leadership and management**:

- Build and develop a diverse and inclusive team through recruitment, orientation, guidance, and support.
- Define and manage the unit's multi-year workplan and budget.
- Set objectives for team members, evaluate their performance, and ensure mission delivery.
- Support team members in accessing resources for professional growth.
- Maintain a flexible setup of the SHU to adapt to operational changes and emergencies.
- Foster a culture of genuine collaboration, respecting medical ethics and confidentiality within the multidisciplinary health team.

**Unit Management and Delivery**:

- Ensure the unit provides high-quality, timely, and comprehensive services.
- Oversee the 24/7 provision of physical and mental health/psychosocial support to field emergencies.
- Identify and escalate individual cases while maintaining medical confidentiality, ensuring necessary care and attention.
- Collaborate with the SHU team and relevant stakeholders to update and communicate OCG staff health policies, including field deployment requirements and guidance for health management during missions and evacuations.
- Support missions and entities in implementing health policies, finding alternative solutions for challenging locations.
- Ensure adequate response and support for critical incidents based on OCG CI response guidelines.
- Coordinate collaboration and support to the ABU unit.
- Analyze and address issues related to staff health management, integrating lessons learned and corrective measures into the unit's processes.
- Establish and maintain a customized database for documenting and monitoring unit activities, ensuring team members are proficient in its use.
- Coordinate and oversee regular activity reporting to relevant stakeholders.
- Develop and maintain a network of external experts in travel and tropical medicine, occupational health, mental health, and psychosocial support to provide ongoing support.

**Direct Responsibilities**:

- Chair the MSST committee (health and safety at work) at OCG HQs.
- Collaborate with relevant stakeholders in all OCG entities to ensure effective SH management.
- Contribute to the OCG Duty of Care (DoC) working group and participate in initiatives related to SHU's role in the broader scope of DoC.
- Provide direct support for critical incident (CI) management or specific case management when required.
- Validate exceptions and address complex cases in collaboration with Operations and Medical directorate.
- If necessary and as a last resort, participate in the on-call roster system, engage in daily team activities, and temporarily replace team members during absences to ensure service delivery.

**Representation Responsibilities**:

- Represent OCG SHU at the intersectional SHU platform and other relevant platforms within OCG, partner sections, or other MSF offices as necessary.
- Collaborate with the SHU intersectional platform to represent and advocate for OCG's interests with private health insurance and external providers for medical assistance and evacuations, ensuring the provision of quality and effective services to OCG and MSF staff.
- Participate in regular meetings as a member of the HR Managers team in the OCG HR department, representing SHU and contributing to relevant topics.
- Represent OCG at forums of staff health units in other international organizations and UN agencies.
- Collaborate with the OCG Zurich liaison person to represent O

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