Global Service Product Manager
vor 1 Woche
The Global Service Product Manager develops and manages the global service product portfolio and ensures service product profitability as well as professional marketing and product placement. The focus is on new digitally enhanced turbocharger service concepts, related customer experience as well as the required digital transformation of the service organization. The Global Service Product Manager reports to the Head of Global Service Product Management.
**Responsibilities**:
- Manage the service offering portfolio and ensure the profitability of the service products with a focus on digitally enhanced service offerings.
- Contribute to the development of the Digital Service Portfolio Strategy and implement related product development roadmap considering commercial and technical aspects.
- Lead the development of digital turbocharger service offerings.
- Collect market insights and listen to customers’ voices to identify customer needs; define new value propositions to differentiate from competitors.
- Provide piloting / minimum viable products (technical, commercial, and legal concepts) to verify the business case and optimize time to market.
- Create and provide regular training for the global sales force on new offerings and technologies incl. their positioning in the global portfolio.
- Lead the market launch process for new service offerings including go-to-market strategy and roll-out plan to the global service network.
- Interact and align closely with our global service sales organization; support local sales in the network.
- Engage in and lead strategic sales and marketing activities for service offerings; contribute to business development and market intelligence.
- Support R&D projects to connect the voice of the customer with internal functions; interact strongly with Product Managers of other Product Groups.
- Continuous improvement of internal processes and tools to increase efficiency and enable scalability.
Your background
- Master’s degree in Engineering or Business administration.
- 5-10 years of relevant experience in product management, sales, or as an entrepreneur.
- Ideally background/experience in digital technologies and digital transformation in the industrial sector.
- Excellent organizational and project management skills.
- Deep understanding of global market trends, customers, and strategy. Strong communicator and able to work successfully in international and cross-functional teams; indirect cross-functional leadership skills.
- Fluent in English, and German language skills are an advantage.
Your benefits
- Attractive compensation & benefits.
- Employee Assistance Program.
- Global parental leave program.
- Flexible working models.
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