Benefits Assistant

Vor 6 Tagen

Geneve, Schweiz United Nations Vollzeit

These positions are located in the Participation and Entitlements Section (PES) of the Pension Administration of the United Nations Joint Staff Pension Fund (UNJSPF), Geneva Office.

The incumbent will report to a Benefits Officer.

**Responsibilities**:
Under the supervision of a Benefits Officer and the overall supervision of the Chief of the Participation and Entitlements Section, the incumbent will be responsible for the following duties:
Assists in the determination of eligibility and enrolls new entrants.
- Calculation and recalculation of non-complex pension benefits.
- Process benefit letters and send them out to the retiree/beneficiaries.
- Provides routine information to individual participants and retirees/beneficiaries as well as administrative staff of member organizations of the Pension Fund, as required.
- Drafts routine correspondence and responds to telephone calls in connection with pension enquiries.
- Undertakes follow-up with participants, beneficiaries and member Organizations for documents required to process benefits.
- Performs necessary research in order to provide accurate information for review of actions taken by a Senior Benefits Assistant to ensure response conforms to the provisions of the rules and regulations of the Pension Fund.
- Carries out administrative formalities necessary to admit into, maintain and separate staff members from the Fund.
- Monitors and records all changes of status of participants and beneficiaries.
- Originates and updates pension files from enrolment to separation ensuring that all relevant documentation has been received.
- Carries out reconciliation of data with pension fund records and follows up with member organizations for corrective actions.
- Assists the Benefits Officer in data cleaning project for member organizations and update data during year-end activities
- Screens and sorts incoming communications and forwards to appropriate team/individual.
- Reviews documentation required for proof of residence and changes in country of residence before submitting to a Senior Benefits Assistant for decision regarding eligibility and effective date.

Competencies

TEAMWORK: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies-Identifies priority activities and assignments; adjusts priorities as required-Allocates appropriate amount of time and resources for completing work-Foresees risks and allows for contingencies when planning-Monitors and adjusts plans and actions as necessary-Uses time efficiently.

Education
High school diploma or equivalent.

Work Experience
A minimum of Three (3) years of experience in employee benefits administration or related area is required.

A minimum of one (1) year of experience in data analytics or related area is desirable.

At least one (1) year of experience in the United Nations Common System or in another international organization is desirable.

Experience in an employee benefit scheme related to pension administration is desirable.

Experience in using transaction processing systems is desirable.

Experience in reviewing the corresponding computer output is desirable.

Languages
English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in one of the working languages of the UN Secretariat, English or French is required and knowledge of the other is also required. Knowledge of another UN official language is desirable.

Assessment

Special Notice
The United Nations Joint Staff Pension Fund (UNJSPF) is an independent inter-agency body established by the United Nations General Assembly.

The Pension Fund pays benefits in 17 currencies to about 80,000 beneficiaries who reside in more than 190 countries, and services more than 130,000 participants who work in the 25 Member Organizations of the Pension Fund.

The applicable human resources procedures are governed by a Memorandum of Understanding (MoU) between the Fund and the UN Secretariat.

United Nations Considerations

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual f

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