Facilities Manager
vor 1 Woche
CBRE Global Workplace Solutions provides integrated facility management services on all continents with more than 60,000 employees. In Switzerland, the GWS division provides technical, infrastructural, and commercial facility management services for clients from various industries.
For our growing Facility Management organization at a client in the Banking sector in Zürich, we are looking for a:
Facility Manager 100%Your main tasks:
- Responsible for the delivery, quality, safety, and cost of all in-scope services for the client.
- Responsible for the supervision and guidance of delivery quality, safety, and cost of all in-scope services of all client’s locations included in the LPA.
- Escalation point of all issues and incidents in the client sites located in the Netherlands.
- Ensure the Health and Safety requirements and guidelines are observed including risk assessments for staff, subcontractors, and visitors.
- Provide general administrative support to the line managers in the reporting and financial processes.
- Responsible for subcontractor and vendor management.
- Responsible for customer satisfaction for all of the services both “soft” and “hard” services.
- Supporting the Regional Manager in creating, developing, and controlling the budget for the country and responding to regional requests.
- Supporting local teams in meeting agreed budgets, SLA, KPI, and deadlines.
- Ensure all resources are effectively optimized, costs minimized, and profit maximized for any activity under control.
- Ensure CBRE effectively manages the client’s assets.
- Ensure all contractual activities comply with all company legal and client requirements for Health and Safety, Quality Management, client procedures and policies, environmental policies, and general duty of care.
- Ensure client sites have Health and Safety systems in place that are audited for compliance.
- Investigate, plan, and make recommendations to implement best practices and forward strategic thinking.
Your profile:
- Experience of managing subcontractors, vendors, and different services related to offices.
- Experience in outsourced service solutions to international clients, preferably in banking or office sector.
- 2 years in the operations and management of facilities within the financial services sector or a comparable customer service-related industry (hotel, catering, or similar).
- Excellent knowledge in oral and written English (mandatory); French & German will be rated highly for this role.
- Ability to respond effectively to highly sensitive issues.
- Ability to comprehend, analyze and interpret complex business documents.
- Ability to motivate and negotiate effectively with key employees, subcontractors, vendors, and clients to take desired actions.
- Be flexible, proactive, and customer-focused.
- Be dynamic and have the ability to support and lead teams.
- Strong leadership skills, negotiation skills, and organizational skills.
What we can offer:
- Regional and international development opportunities in a fast-growing company.
- Wide range of internal and external training opportunities.
- CBRE GWS as a global player in the service sector with well-known customers from a multinational environment.
- Good general conditions, such as at least five weeks' holiday, 40 hours a week, and an attractive pension fund solution.
Contact: Edwin Murray, Talent Acquisition Partner, +41 79 501 50 93
We look forward to receiving your application
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