Technical Key Account Manager
Vor 5 Tagen
Gelato is an all-in-one Ethereum Rollup as a Service Platform built without limits. Designed to be super-fast, incredibly secure, and infinitely scalable, Gelato rollups allow anyone to build and deploy their fully serviced Layer 2 chains on Arbitrum, Optimism, Polygon, Celestia and more at a pace natively integrated with Web3's favorite tools and services like Etherscan, The Graph, Pyth, Layer Zero and many more launching a production-ready web3 development environment from the Genesis block.
Position Summary:
We are looking for a Technical Key Account Manager to join our BD & Commercial Department. This role is critical in managing, nurturing, and expanding our relationships with key accounts post-sales. The ideal candidate will have a strong technical background and be adept at understanding and addressing the needs of engineers and technical stakeholders within our client organizations.
Key Responsibilities:
- Account Management: Maintain and develop relationships with key accounts, ensuring their ongoing satisfaction and success with our products and services.
- Upselling and Cross-selling: Identify opportunities for upselling and cross-selling additional services and solutions to drive revenue.
- Technical Liaison: Act as the primary point of contact between the client and our technical teams, translating technical requirements and ensuring clear communication.
- Customer Support: Provide after-sales support to key accounts, troubleshooting issues and ensuring timely resolution in collaboration with the support and technical teams.
- Strategic Planning: Develop and implement account plans that outline short- and long-term strategies for client growth and retention.
- Feedback Loop: Gather and relay customer feedback to the product development team to drive continuous improvement of our offerings.
- Performance Metrics: Monitor and report on key account performance metrics, identifying areas for improvement and growth.
Minimum Requirements:
- Minimum of 3 years experience in key account management or a related role in the SaaS API industry.
- Understanding of Web3 infrastructure, especially pertaining to the RPC business.
- Strong technical know-how and the ability to understand and discuss Web3-specific software services and technical solutions with clients in the Web3 space.
- In-depth understanding of Web3 including DeFi and Rollups.
- Experience with CRM software like Hubspot or Salesforce.
- Excellent communication and interpersonal skills.
- Problem-solving mindset with a focus on customer satisfaction.
- Bonus: Coding Experience.
- Bonus: Worked in Web3 before for at least 1 year.
What we offer:
- Small, fully remote team with an office in Zug, Switzerland.
- Build the next generation of decentralised tech & become the infrastructure of the most promising dApps on Ethereum.
- Generous token vestings paid in the network’s native $GEL token.
- Worldclass Investors - We are backed by the community, including industry leading experts such as DragonFly Capital, ParaFi, IDEO, GalaxyDigital, IOSG, Gnosis, and the two largest Venture DAOs (The LAO, Metacartel Ventures).
-
Key Account Manager
vor 1 Monat
Zug, Zug, Schweiz beBee Professionals Vollzeit CHF 85'000 - CHF 110'000Beschreibung der PositionWir suchen einen erfahrenen Key Account Manager, der unsere wichtigsten Kunden betreut und entwickelt.Verantwortlichkeiten:Betreuung und Pflege von Schlüsselkunden.Identifikation neuer Geschäftsmöglichkeiten und Ausbau der Kundenbeziehungen.Verhandlung von Verträgen und Konditionen mit Kunden.Erstellung von individuellen...
-
National Key Account Manager Vision Care
vor 5 Monaten
Zug, Schweiz Johnson & Johnson Vollzeit**National Key Account Manager (NKAM) - Zug, Switzerland**: The role works at both - a strategic and operational level. The NKAM contributes strongly to the shaping of the Key Account strategy as well as has direct responsibility for managing very large Key Accounts in Switzerland. The position is the head of the Key Account team in Switzerland and has one...
-
Key Account Manager
vor 5 Monaten
Zug, Schweiz Zugerland Verkehrsbetriebe AG Vollzeit**Key Account Manager 80%**: - Die ZVB bewegt. Pünktlich und sicher bringen wir Menschen von A nach B, auf den Berg und über den See. Über 400 Mitarbeitende engagieren sich täglich für unsere hohe Dienstleistungsqualität. Komm mit - steig ein. Wir sind «Zäme mit emene Lächle underwägs». Du bist ein ÖV-Fan und Verkaufstyp? Wir suchen dich für...
-
Key Account Manager
vor 2 Monaten
Zug, Schweiz AurigaVision AG VollzeitIn dieser neu geschaffenen Rolle als Key Account Manager stellen Sie die zentrale Schnittstelle zwischen dem Unternehmen und Schweizer Gesundheitsdienstleistern (HCPs) dar. In enger Zusammenarbeit mit dem Commercial und Medical Team sind Sie für die professionelle Betreuung von FachärztInnen verantwortlich, die auf neurologische und...
-
Lead Key Account Manager Oncology Ch
vor 5 Monaten
Zug, Schweiz IPSEN Vollzeit**Title**: Lead Key Account Manager Oncology CH (w/m/d) **Company**: IPSEN Pharma Schweiz GmbH Ipsen ist ein global agierendes, spezialisiertes Biopharmaunternehmen mit Fokus auf Innovation und Specialty Care. Die Vision von Ipsen ist es, die Gesundheit und Lebensqualität von Patienten deutlich zu verbessern. Dafür fokussiert sich das Unternehmen auf...
-
Sr. Key Account Manager
vor 3 Monaten
Zug, Schweiz Mars VollzeitJOB DESCRIPTION Job Description: SR. KEY ACCOUNT MANAGER (all genders) full-time, unlimited contract, location Baar As Sr. Key Account Manager (all genders) you are responsible for achieving profitable sales growth at customers for the Mars business in Switzerland. You will maintain strong relationships and best execute customer plans that...
-
Junior Key Account Manager, Mass Market
vor 3 Wochen
Zug, Schweiz Kenvue VollzeitDescription Kenvue is currently recruiting for: **Junior Key Account Manager, Mass Market (f/m/d)** This position reports to the Senior Key Account Manager Switzerland and is based in Zug, Switzerland (hybrid) **Who we are** At Kenvue we believe there is extraordinary power in everyday care. Built on over a century of heritage and propelled forward by...
-
Key Account Manager, Mass Market
vor 3 Wochen
Zug, Schweiz Kenvue VollzeitDescription Kenvue is currently recruiting for: **Key Account Manager, Mass Market (f/m/d)** This position reports into Head of Mass channel, Alpine and is based out of Zug, Switzerland (hybrid) **Who we are** At Kenvue we believe there is extraordinary power in everyday care. Built on over a century of heritage and propelled forward by science, our...
-
Key Account Manager CH
vor 4 Monaten
Zug, Schweiz Mars VollzeitJOB DESCRIPTION Job Description: Key Account Manager CH (all genders) The key function of this role is to drive profitable sales growth of allocated customers in the Swiss market. Generally, the role will involve managing the operational customer relationships internally and externally, including owning the operational commercial relationships...
-
Gastroenterology Account Manager
vor 2 Wochen
Zug, Zug, Schweiz AbbVie VollzeitAbout the RoleWe are seeking a highly skilled Brand Account Manager to join our team in the Ost und Nordostschweiz region. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with gastroenterologists in the area.Key ResponsibilitiesProvide exceptional care and support to gastroenterologists, ensuring...
-
Junior Key Account Manager, Mass Market
vor 3 Wochen
Oberwil b. Zug, Schweiz Kenvue VollzeitDescriptionKenvue is currently recruiting for: Junior Key Account Manager, Mass Market (f/m/d) This position reports to the Senior Key Account Manager Switzerland and is based in Zug, Switzerland (hybrid)Who we areAt Kenvue we believe there is extraordinary power in everyday care. Built on over a century of heritage and propelled forward by science, our...
-
Global Account Manager
vor 4 Wochen
Zug, Zug, Schweiz SHL Group VollzeitJob OverviewThe Global Account Manager will be responsible for fostering and maintaining strong relationships with existing SHL Medical customers. This involves understanding their needs and expectations, ensuring their satisfaction with our products and services, and acting as the primary point of contact for all customer-related matters.Main...
-
Brand Account Manager Oncology West
vor 1 Monat
Zug, Zug, Schweiz AbbVie VollzeitJob Title: Brand Account Manager Oncology WestAs a Brand Account Manager in Oncology, you will be responsible for driving sales and promoting the new AbbVie Oncology Brand in the Western part of Switzerland. You will work closely with customers to understand their needs and adapt your approach accordingly. Your key responsibilities will include achieving and...
-
Technical Sales Manager
vor 3 Monaten
Zug, Schweiz SoftInWay Inc. VollzeitSoftInWay is a global leader in turbomachinery solutions and simulation. We support the leading aerospace, defense, and cleantech companies with advanced simulation software and engineering services to help develop their products and stay at the cutting edge of technology, whether that be rocket engines or Formula One racing cars. We are looking for a high...
-
Account Manager Molecular Diagnostics
vor 5 Monaten
Zug, Schweiz Abbott Laboratories VollzeitAbbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than...
-
Technical Support Specialist
vor 3 Wochen
Zug, Zug, Schweiz Scenic Tours Europe AG VollzeitAt Scenic Tours Europe AG, we are seeking a highly skilled Technical Support Specialist to join our team. This role will be based in Zug, Switzerland, and will report directly to the Applications Manager.The ideal candidate will have a strong understanding of APIs, particularly REST and/or SOAP protocols, and experience with API tools such as Postman. They...
-
Key Account Manager
vor 3 Wochen
Zug, Zug, Schweiz WWZ Energie AG VollzeitKey Responsibilities: Develop and execute business strategies to drive growth and revenue. Build and maintain strong relationships with clients to ensure their needs are met and exceeded. Collaborate with cross-functional teams to identify and pursue new business opportunities. Analyze market trends and customer needs to inform business decisions. Maintain...
-
Global Account Manager
vor 4 Wochen
Zug, Zug, Schweiz SHL Group VollzeitJob OverviewThe Global Account Manager is responsible for building and maintaining strong relationships with existing SHL Medical customers. Understanding their needs and expectations and ensuring their satisfaction with our products and services. After the development agreement is signed, you will be the customers' main point of contact and will be...
-
Global Account Manager
vor 6 Monaten
Zug, Schweiz SHL Group VollzeitJob Overview The Global Account Manager is responsible for building and maintaining strong relationships with existing SHL Medical customers. Understanding their needs and expectations and ensuring their satisfaction with our products and services. After the development agreement is signed, you will be the customers’ main point of contact and will be...
-
Technical Sales Manager
vor 3 Wochen
Zug, Schweiz SoftInWay Inc. VollzeitSoftInWay is a global leader in turbomachinery solutions and simulation. We support the leading aerospace, defense, and cleantech companies with advanced simulation software and engineering services to help develop their products and stay at the cutting edge of technology, whether that be rocket engines or Formula One racing cars. ***Responsibilities**: -...
